Pharmacy Assistant

Mednow; Toronto; On-site; CAD 36,000 - 52,000; Full time

Job summary

Mednow Pharmacy in Canada is seeking a Pharmacy Assistant to support pharmacists and ensure smooth day-to-day operations in our modern, technology-enabled pharmacy. In this full-time role you will dispense and package medications, process prescriptions, manage inventory, respond to customer inquiries, and help maintain a clean, compliant workspace while following safety guidelines.

Ideal candidates have a high school diploma, strong communication skills, attention to detail, and the ability to

Qualifications

• Dispense and package medications accurately and efficiently.
• Manage inventory and order supplies.
• Process prescriptions and billing.
• Provide exceptional customer service to patients and providers.
• Maintain a clean, organized work environment.
• Answer phones and respond to emails.
• Follow safety and regulatory guidelines.
• Previous pharmacy experience preferred.

Responsibilities

• Assist pharmacists with dispensing.
• Manage inventory and supplier orders.
• Process prescription billing.
• Deliver excellent patient service.
• Maintain a clean, organized workspace.
• Handle administrative tasks.

Skills

Customer service

Attention to detail

Multitasking

Pharmacy software

Pharmaceutical terminology

Team player

Weekend availability

Kroll experience

Education

High school diploma

Tools

Kroll

Job description

Mednow Pharmacy is building a more convenient, connected and personalized pharmacy experience for Canadians.

We combine the services patients expect from a great community pharmacy with technology designed to make accessing and managing care easier. Our digital platform supports online prescription management, pharmacist chat, integrated delivery, digital workflows and other tools that allow our pharmacy team to spend more time focused on patients.

Mednow is also part of a broader healthcare platform connecting pharmacy and medical care. More than 50 physicians actively provide care through the Mednow platform, both virtually and through in-home visits. We operate a pharmacy in Vancouver and work with pharmacy partners across Canada.

Our goal is simple: use technology to make pharmacy more accessible, efficient and personal without losing the relationship and clinical judgment that great pharmacy care requires.

The Role

We are seeking a highly motivated and organized Pharmacy Assistant to join our team on a full‑time, permanent basis. As a Pharmacy Assistant, you will play a crucial role in supporting our pharmacists and ensuring the smooth operation of our pharmacy.

What You'll Do

• Assisting pharmacists with dispensing and packaging medication accurately and efficiently
• Managing inventory and ordering supplies as needed
• Processing and billing prescriptions
• Providing exceptional customer service to patients and healthcare providers
• Maintaining a clean and organized work environment
• Performing administrative tasks such as answering phone calls and responding to emails
• Following all safety and regulatory guidelines

What We're Looking For

• High school diploma or equivalent
• Previous experience in a pharmacy setting is preferred
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize tasks effectively
• Familiarity with pharmacy software and computer systems
• Knowledge of pharmaceutical terminology and drug names
• Ability to work well in a team environment
• Will be required to work on weekends on a rotating schedule
• Experience with Kroll is strongly preferred.

Why Mednow?

• Practice pharmacy differently. You'll have the opportunity to work in a technology-enabled pharmacy where digital tools are designed to reduce administrative friction and improve the patient experience.
• Connected care. Our pharmacy operates alongside a network of 50+ physicians providing virtual and in‑home care, creating opportunities for closer collaboration between pharmacists and prescribers.
• More ways to support patients. Patients can interact with us digitally, by phone and through traditional pharmacy channels, with integrated delivery making medications more accessible.
• Help build what's next. Mednow is growing its pharmacy network and healthcare platform across Canada. You'll join a team that is actively improving how pharmacy and primary care can work together.

Most importantly, we're looking for someone who believes that technology should make pharmacy more human, not less—giving pharmacists better tools and more opportunities to provide excellent patient care.