Pharmacy Assistant

Shoppers Drug Mart Inc.; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

A forward-thinking company invites you to join as a Pharmacy Assistant. In this role, you will assist in dispensing prescriptions, provide exceptional customer service, and help maintain pharmacy operations. This position offers a unique opportunity to work in a locally owned store, where you can make a positive impact in your community. With competitive pay, flexible schedules, and a commitment to employee development through online learning, this is an exciting chance to grow your career in the health care sector. Join a team that values your contributions and supports your professional journey.

Benefits

Employee Discounts

Flexible Schedules

Online Learning Opportunities

Community Engagement

Qualifications

• High School Diploma required; pharmacy assistant course preferred.
• Previous pharmacy experience is a plus.

Responsibilities

• Assist with dispensing prescriptions and pharmacy operations.
• Provide excellent customer service and maintain confidentiality.

Skills

Organizational Skills

Multitasking

Problem-Solving

Attention to Detail

Education

High School Diploma

Pharmacy Assistant Course

Job description

Join to apply for the Pharmacy Assistant role at Shoppers Drug Mart.

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary:

To assist with the technical functions of dispensing prescriptions, assist appropriately in the delivery of pharmacy services, and participate in the maintenance and operations of the pharmacy as described by the Pharmacy Standards of Practice. Provide superior, timely, and pleasant service to customers.

Duties & Responsibilities:

• Customer Service: Greet customers promptly, gather prescription information according to Standards, and refer clinical inquiries to the pharmacist.
• Perform duties based on Role Assignment Schedule, set realistic customer expectations regarding wait times, and handle prescriptions and ancillary items at the cash register.
• Maintain confidentiality and privacy requirements.

Administration:

• Receive and process new and repeat prescriptions according to Standard Operating Procedures.
• Prepare and submit orders, excluding controlled drugs and narcotics.
• Manage third-party billing, answer telephones, handle incoming faxes, and assist with call-backs and documentation filing.

Prescription Workflow:

• Assist in prescription preparation, data entry, and managing refill requests.
• Select medications, count, measure, package, label prescriptions, and maintain data within pharmacy systems.

Skills & Qualifications:

• High School Diploma; pharmacy assistant credited course preferred.
• Previous pharmacy experience preferred.
• Effective organizational skills, ability to multitask, problem-solving skills, and strong attention to detail.

Why work in a Shoppers Drug Mart store? Each store is owned by an Associate-Owner, offering a chance to work for a local business with the support of a national brand. Benefits include discounts, flexible schedules, competitive pay, and online learning via Academy. Take ownership of your work and care for your community, customers, and colleagues. Accommodation is available upon request for applicants and colleagues with disabilities. Upholding laws is part of our Code of Conduct, reflecting our commitment to doing the right thing.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Retail

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