Pharmacy Assistant

Shoppers Drug Mart; Oromocto; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a locally owned Shoppers Drug Mart as a Pharmacy Assistant, where you'll assist in dispensing prescriptions and providing excellent customer service. This role requires a High School Diploma and offers competitive pay, flexible schedules, and opportunities for growth within a supportive community-focused environment.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• High School Diploma required; Pharmacy Assistant course preferred.
• Previous pharmacy experience preferred.
• Effective organizational skills and ability to multitask.

Responsibilities

• Assist with dispensing prescriptions and pharmacy services.
• Provide superior customer service and manage prescription workflow.
• Handle billing and administrative tasks according to standards.

Skills

Organizational skills

Multitasking

Problem-solving

Attention to detail

Education

High School Diploma

Pharmacy Assistant credited course

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, with a focus on customer-centric service.

Why this role is important?

Summary:

Assist with the technical functions of dispensing prescriptions, support pharmacy services, and participate in maintaining and operating the pharmacy according to the Pharmacy Standards of Practice. Provide superior, timely, and pleasant service to customers.

Duties & Responsibilities:

1. Customer Service
   • Greet customers promptly and gather prescription information according to Standards.
   • Perform duties as assigned on the Role Assignment Schedule.
   • Refer clinical inquiries to the pharmacist.
   • Set realistic customer expectations regarding wait times.
   • Locate and cash out prescriptions and ancillary items.
   • Refer customers requiring counseling to the Pharmacist.
   • Maintain and control the cash register in the dispensary.
   • Adhere to all confidentiality and privacy requirements.
2. Administration:
   • Handle new and repeat prescription orders following Standard Operating Procedures.
   • Prepare and submit orders, excluding controlled drugs and narcotics.
   • Manage third-party billing, online and manual accounts.
   • Answer telephone calls and refer to a pharmacist when needed.
   • Manage incoming faxes according to Pharmacy Standards of Practice.
   • Assist pharmacists in coordinating call backs.
   • File completed documentation accurately as per Pharmacy Standards of Practice.
3. Prescription Workflow:
   • Assist in prescription preparation following company standards and professional services.
   • Enter data for new prescriptions and manage refill requests.
   • Select medications according to Pharmacy Standards of Practice.
   • Count, measure, package, and label prescriptions efficiently.
   • Enter and maintain data accurately within Pharmacy systems.
4. Skills & Qualifications:
   • High School Diploma.
   • Pharmacy Assistant credited course preferred.
   • Previous pharmacy experience preferred.
   • Effective organizational skills and ability to multitask.
   • Problem-solving skills.
   • Strong attention to detail.

Why work in a Shoppers Drug Mart store?

Each store is owned by an Associate-Owner, providing the support of a national brand while working for a local business. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for patients, co-workers, customers, and the community.

Shoppers Drug Mart recognizes Canada's diversity and strives to reflect this in its products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

Compliance with laws is integral to doing the right thing, as outlined in our Code of Conduct, which meets customer and stakeholder expectations.