Pharmacy Assistant

Neighbourly Pharmacy Inc.; Northwestern Ontario; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Paid vacation

Health and dental benefits

Career development support

Job summary

Neighbourly Pharmacy in Thunder Bay, Ontario is seeking a Full-Time Pharmacy Assistant – LTC Data Entry Specialist to join our Long-Term Care team. You will support medication management for long-term care and retirement home residents through precise data entry, prescription processing, packaging, and delivery coordination.

This role emphasizes accuracy, teamwork, and compliance with pharmacy regulations. We offer competitive wages, paid vacation, health and dental benefits, and opportunities

Qualifications

• Strong working knowledge of Kroll, PCC, and Med e-Care systems.
• Experience operating PACMed and PACVision automation equipment is highly desirable.
• Excellent verbal and written communication skills, ability to thrive in a team environment.
• Strong organizational skills and attention to detail.
• Basic proficiency in Microsoft Office.
• Ability to stand for long periods and occasional lifting of boxes/containers.

Responsibilities

• Accurately enter and process prescription orders using Kroll, PointClickCare, and Med e-Care software systems.
• Prepare, process, and fill new prescriptions, including refills and third-party adjudications.
• Organize, package, and coordinate medication deliveries to long-term care facilities and retirement homes, ensuring accuracy and timeliness.
• Receive, stock, organize, and maintain pharmacy inventory, including managing returns of expired medications and products.
• Respond professionally to inquiries from nurses, care staff, and healthcare providers, directing concerns to the appropriate team members when necessary.
• Maintain accurate documentation while ensuring patient confidentiality and compliance with pharmacy regulations and ethical standards.
• Support daily pharmacy operations, including operating automated medication packaging equipment and assisting with prescription compounding under pharmacist supervision.
• Collaborate with pharmacists and management to resolve operational issues and support continuous improvement initiatives.
• Contribute to a clean, organized, and safe pharmacy environment.

Skills

Strong data entry accuracy

Team communication

Microsoft Office

Tools

Kroll

PointClickCare (PCC)

Med e-Care

PACMed

PACVision

Job description

Janzen’s Pharmacy, located in The Link on Lillie Street in Thunder Bay, Ontario, is looking for a Full-Time Pharmacy Assistant – LTC Data Entry Specialist to join our Long-Term Care team.

This role plays a key part in supporting medication management for long‑term care and retirement home residents through accurate data entry, prescription processing, medication packaging, and delivery coordination.

The listed compensation is a starting point and will be determined based on the candidate's experience.

Patient Focused Care Responsibilities:

• Accurately enter and process prescription orders using Kroll, PointClickCare, and Med e-Care software systems
• Prepare, process, and fill new prescriptions, including refills and third-party adjudications
• Organize, package, and coordinate medication deliveries to long‑term care facilities and retirement homes, ensuring accuracy and timeliness
• Receive, stock, organize, and maintain pharmacy inventory, including managing returns of expired medications and products
• Respond professionally to inquiries from nurses, care staff, and healthcare providers, directing concerns to the appropriate team members when necessary
• Maintain accurate documentation while ensuring patient confidentiality and compliance with pharmacy regulations and ethical standards
• Support daily pharmacy operations, including operating automated medication packaging equipment and assisting with prescription compounding under pharmacist supervision
• Collaborate with pharmacists and management to resolve operational issues and support continuous improvement initiatives
• Contribute to a clean, organized, and safe pharmacy environment

Qualifications:

• Strong working knowledge of Kroll, PointClickCare (PCC), and Med e-Care systems
• Experience operating PACMed and PACVision automation equipment is highly desirable
• Excellent verbal and written communication skills, ability to thrive in a team environment
• Strong organizational skills and attention to detail
• Basic proficiency in Microsoft Office
• Ability to stand for long periods and occasional lifting of boxes/containers

Compensation & Benefits:

• Competitive wages
• Paid vacation
• Comprehensive health and dental benefits
• Opportunity for career growth and professional development support

Schedule:

• Scheduling will vary, with shifts assigned between 8:00 AM and 6:00 PM
• Availability to work a flexible schedule, including days, evenings, alternating weekends, and some holidays, is required

Who We Are:

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacyis an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

While all responses are appreciated, only those being considered for interviews will be acknowledged.