Pharmacy Assistant

Pillway BC; Delta; On-site; CAD 42,000 - 60,000; Full time

Job summary

Pillway BC is a digital-first pharmacy and health technology company delivering patient-centric care. The Pharmacy Assistant role supports prescription processing, inventory management, and courier coordination, working closely with pharmacists to ensure accurate, timely medication fulfillment.

Ideal candidates have a high school diploma (pharmacy assistant diploma preferred), strong organizational and communication skills, and experience in a pharmacy setting.

Qualifications

• High School Diploma required.
• Diploma from a Pharmacy Assistant accredited program preferred.
• Previous experience in a pharmacy setting strongly preferred.
• Strong organizational and multi-tasking abilities.
• Excellent problem-solving and communication skills.
• Comfortable working independently and as part of a collaborative team
• Exceptional attention to detail and accuracy.
• Proficiency in pharmacy systems and understanding of third-party billing processes.

Responsibilities

• Accurately process, prepare, and package prescriptions using pharmacy systems.
• Support day-to-day operations in our centralized prescription fulfillment center.
• Maintain inventory control and manage medication stock levels.
• Report discrepancies and assist in regular inventory audits.
• Ensure compliance with regulatory requirements and internal protocols.
• Coordinate with pharmacists and support staff for timely medication delivery.
• Uphold patient confidentiality and project a positive company image.
• Perform daily quality assurance and safety checks.
• Receive, process, and manage new and repeat prescription orders.
• Adjudicate third-party billing (online and manual), and manage Third-Party Accounts,Adjudication
• Coordinating with the Doctors over call/Mail
• Handle incoming calls, faxes, and refer inquiries to pharmacists as required.
• Assist pharmacists with call-backs and complete documentation accurately.
• Support prescription workflow, including data entry, refill processing, and labelling.

Skills

Pharmacy experience

Attention to detail

Communication skills

Organization & multitasking

Problem solving

Independent & team work

Education

High School Diploma

Pharmacy Assistant diploma (accredited)

Tools

Pharmacy systems

Third-party billing systems

Job description

Pillway is a digital-first pharmacy and health technology company building patient-centric healthcare solutions. Our mission is to make medication management simple, accessible, and effective by leveraging technology, pharmacy expertise, and personalized care.

Key Responsibilities

• Accurately process, prepare, and package prescriptions using pharmacy systems.
• Support day-to-day operations in our centralized prescription fulfillment center.
• Maintain inventory control and manage medication stock levels.
• Report discrepancies and assist in regular inventory audits.
• Ensure compliance with regulatory requirements and internal protocols.
• Coordinate with pharmacists and support staff for timely medication delivery.
• Uphold patient confidentiality and project a positive company image.
• Perform daily quality assurance and safety checks.
• Receive, process, and manage new and repeat prescription orders.
• Adjudicate third-party billing (online and manual), and manage Third-Party Accounts,Adjudication
• Coordinating with the Doctors over call/Mail
• Handle incoming calls, faxes, and refer inquiries to pharmacists as required.
• Assist pharmacists with call-backs and complete documentation accurately.
• Support prescription workflow, including data entry, refill processing, and labelling.

Skills & Qualifications

• High School Diploma required.
• Diploma from a Pharmacy Assistant accredited program preferred.
• Previous experience in a pharmacy setting strongly preferred.
• Strong organizational and multi-tasking abilities.
• Excellent problem-solving and communication skills.
• Comfortable working independently and as part of a collaborative team
• Exceptional attention to detail and accuracy.
• Proficiency in pharmacy systems and understanding of third-party billing processes.