Pharmacist

Shoppers Drug Mart; Warman; On-site; CAD 80,000 - 110,000; Full time

Job summary

A locally owned Shoppers Drug Mart is seeking a Pharmacy Manager to oversee operations, provide customer consultations, and ensure compliance with regulations. This role involves managing pharmacy staff, maintaining inventory, and delivering exceptional customer service while contributing to community health.

Benefits

Discounts on products

Flexible schedules

Competitive pay

Online learning opportunities

Qualifications

• Proven ability to drive business and support enterprise programs.
• Completion of mandatory and voluntary training as needed.

Responsibilities

• Manage pharmacy operations and provide customer consultations.
• Ensure compliance with legal requirements and maintain records.
• Oversee inventory management and workflow queues.

Skills

Independent decision-making

Planning and coordination

Customer service commitment

Problem-solving

Tools

Pharmacy systems

Personal computing skills

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

SUMMARY:

Manage the operations of the Pharmacy while on duty, including providing consultation to customers and healthcare providers, practicing to full scope in professional services, dispensing medication, and assisting in dispensary maintenance.

DUTIES & RESPONSIBILITIES:

• Pharmacy and Customer Service:
• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counselling on prescriptions and over-the-counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other healthcare professionals to provide customer care
• Maintain all records required by legislation, standards, and policy

Workflow and Inventory Management:

• Control access to the dispensary respecting inventory and patient confidentiality
• Review and maintain Workflow Queues daily
• Regularly review ‘will call’ bins as per SOPs
• Review stock for expired inventory
• Oversee current stock levels and medication orders
• Ensure documentation and control of substances meet legal requirements and report to authorities as needed

Operations:

• Maintain an appropriate image of the Pharmacy in work areas
• Participate in financial reporting as appropriate
• Respond to store communications on the web
• File incident reports for medication or privacy incidents involving customers or staff

Experience, Skills & Qualifications:

• Independent decision-making skills
• Ability to plan, coordinate, delegate, and coach colleagues
• Proven ability to drive business and support enterprise programs
• Exceptional customer service commitment
• Strong customer relations and professionalism
• Problem-solving skills with action plan execution experience
• Knowledge of Pharmacy systems and personal computing skills are assets
• Adherence to Health & Safety procedures
• Completion of mandatory and voluntary training as needed

J2WRTL, J2WRRX

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, allowing you to work for a local business while benefiting from a national brand. Enjoy discounts, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.

Our network recognizes Canada's diversity as an opportunity to serve communities better and strives to reflect this diversity in products, staffing, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, reinforcing stakeholder expectations.

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