Pharmacist

Shoppers Drug Mart; Stony Plain; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a leading pharmacy chain as a Pharmacy Manager, responsible for overseeing operations, providing excellent customer service, and ensuring compliance with health regulations. You will play a vital role in delivering health and beauty services in your community while managing a dedicated team.

Benefits

Purchase Discount Program

Flexible Schedules

Competitive Pay

Online Learning

Qualifications

• Exceptional customer service skills and professionalism.
• Ability to think independently and make decisions.
• Strong problem-solving skills with experience in action planning.

Responsibilities

• Manage pharmacy operations and provide consultations.
• Ensure compliance with regulations and maintain records.
• Control access to dispensary and oversee inventory.

Skills

Customer Service

Problem Solving

Independent Thinking

Tools

Pharmacy Systems

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

This role involves managing the operations of the Pharmacy during your shift, providing consultations to customers and healthcare providers, practicing to the full scope of professional services, dispensing medication, and assisting in maintaining the dispensary.

DUTIES & RESPONSIBILITIES:

• Pharmacy and Customer Service:

• Greet all customers approaching the Pharmacy.

• Practice within federal/provincial, regulatory, and legal requirements.

• Ensure privacy requirements are met, including confidentiality and consent management.

• Provide counselling on prescriptions and over-the-counter products.

• Practice to the full extent of your professional scope and services.

• Be clearly identifiable to the public.

• Ensure accuracy and appropriateness of all dispensed prescriptions.

• Communicate with other healthcare professionals to coordinate customer care.

• Maintain all required records in accordance with legislation, standards, and policies.

Workflow and Inventory Management:

• Control access to the dispensary respecting inventory and patient confidentiality.

• Review and maintain workflow queues daily.

• Regularly review 'will call' bins following SOPs.

• Check stock for expired inventory.

• Oversee stock levels and medication orders from wholesalers.

• Ensure compliance with documentation and control of controlled substances as per regulations, including reporting to Health Canada.

Operations:

• Maintain an appropriate image of the Pharmacy at entry, counselling, and work areas.

• Participate in financial reporting as appropriate.

• Respond to store communications via the in-store web.

• File incident reports for any medication or privacy incidents involving customers or staff.

Experience, Skills & Qualifications:

• Ability to think independently and make decisions.

• Plan, coordinate, delegate, and coach colleagues.

• Proven ability to drive business growth and support enterprise programs.

• Exceptional customer service skills and professionalism.

• Strong problem-solving skills with experience in action planning.

• Personal computing skills and knowledge of Pharmacy systems are assets.

• Follow all Health & Safety procedures for a safe work environment.

• Complete mandatory and voluntary continuing education as needed.

J2WRTL

J2WRRX

Why work in a Shoppers Drug Mart store?

Each store is owned by a local Associate-Owner, providing a supportive environment with the backing of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for patients, co-workers, customers, and the community.

Our Associate Owners value Canada's diversity and aim to reflect it in their products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We are committed to legal compliance and uphold high ethical standards as part of our Code of Conduct, ensuring we meet customer and stakeholder expectations.

#EN

#FS #PHARM #AB