Pharmacist

Shoppers Drug Mart Inc.; Nova Scotia; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player in health and beauty is seeking a dedicated Pharmacist to manage pharmacy operations and provide exceptional service. This role involves consulting with customers and healthcare providers, ensuring compliance with regulations, and maintaining inventory control. You will be a key player in delivering health services, making a positive impact in the community. If you're passionate about customer care and pharmacy practices, this opportunity is perfect for you to thrive in a supportive environment.

Qualifications

• Completion of mandatory training and ongoing education as needed.
• Ability to plan, coordinate, and delegate tasks effectively.

Responsibilities

• Manage pharmacy operations, ensuring customer service excellence.
• Dispense medication and provide consultation to customers.

Skills

Independent thinking and decision-making skills

Customer relations skills

Problem-solving skills

Planning and coordination

Education

Pharmacy Degree

Tools

Pharmacy systems

Job description

Join to apply for the Pharmacist role at Shoppers Drug Mart.

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

SUMMARY:

To manage the operations of the Pharmacy while on duty, including providing consultation to customers and healthcare providers, practicing to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

DUTIES & RESPONSIBILITIES:

• Pharmacy and Customer Service
• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory, and legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counseling on prescriptions, over-the-counter/behind-the-counter products
• Practice to the full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other healthcare professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management:

• Control access to the dispensary respecting inventory and patient confidentiality
• Review and maintain Workflow Queues daily
• Regular review of ‘will call’ bins, following established SOPs
• Review stock to identify expired inventory
• Oversee current stock levels and medication orders from wholesalers
• Ensure all documentation and control requirements for substances under the Controlled Drugs and Substances Act are met, including reporting to Health Canada and regulatory bodies

Operations:

• Ensure entry/pickup workstations, counseling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
• Participate in financial reporting as appropriate
• Read and act on store communications via the in-store web
• File incident reports for any customer or staff medication or privacy incidents

Experience, Skills & Qualifications:

• Independent thinking and decision-making skills
• Ability to plan, coordinate, delegate, and coach colleagues
• Proven ability to drive and build the business, lead by example, and support enterprise programs
• Commitment to delivering exceptional customer service
• Strong customer relations skills and professionalism
• Effective problem-solving skills with experience in action plan execution
• Personal computing skills and knowledge of Pharmacy systems are assets
• Adherence to Health & Safety procedures for a safe work environment
• Completion of mandatory training and voluntary continuing education as needed