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6 days ago Be among the first 25 applicants
Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, with the customer at the center of everything you do.
Why this role is important?
Summary:
To manage the operations of the Pharmacy while on duty, including providing consultation to customers and healthcare providers, practicing to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.
Duties & Responsibilities:
- Pharmacy and Customer Service
- Acknowledge all customers approaching the Pharmacy
- Practice within federal/provincial, regulatory/legal requirements
- Ensure all privacy requirements are met, including customer confidentiality and consent management
- Provide counselling on prescriptions and over-the-counter products
- Practice to full extent of expanded scope with Professional Services, within your capability
- Be clearly identifiable to the public
- Ensure accuracy and appropriateness of all prescriptions dispensed
- Communicate with other healthcare professionals within the circle of care to provide customer care
- Maintain all records required in accordance with legislation, standards of practice, and policy
Workflow and Inventory Management:
- Control access to the dispensary respecting inventory and patient confidentiality
- Review and maintain Workflow Queues daily
- Regular review of ‘will call’ bins per SOPs
- Review stock for expired inventory
- Oversee stock levels and medication orders from wholesaler
- Ensure documentation and control of substances under the Controlled Drugs and Substances Act, with reporting to Health Canada and regulatory bodies
Operations:
- Ensure workstations and areas reflect a professional image
- Participate in financial reporting as appropriate
- Respond to store communications on the web
- File incident reports for medication or privacy incidents
Experience, Skills & Qualifications:
- Independent decision-making skills
- Ability to plan, coordinate, delegate, and coach colleagues
- Proven ability to drive and build the business, lead by example, support programs
- Exceptional customer service commitment
- Strong customer relations and professionalism
- Problem-solving skills with action plan formulation and execution
- Personal computing skills; knowledge of pharmacy systems is an asset
- Adherence to Health & Safety procedures
- Completion of mandatory and voluntary training as needed
Additional Information:
Work in a store owned by a local Associate-Owner, with support from a national brand. Benefits include discounts, flexible schedules, competitive pay, and online learning. Embrace diversity and inclusion, with accommodations available for applicants with disabilities. Uphold laws and ethical standards as part of our Code of Conduct.
Job Details:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Healthcare Provider
- Industries: Retail
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