Pet Store Keyholder: Lead Customer Service & Store Ops

petvalu; Red Deer; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Staff Discounts

Retail Training

Competitive Wages

Pet Care Knowledge

Flexible Scheduling

Job summary

Pet Valu in Red Deer, Alberta is seeking a dependable Keyholder to support daily store operations and deliver great customer service. You will help maintain accuracy in cash handling, stock the shelves, and ensure the store looks inviting for every visitor.

You'll participate in opening and closing duties, assist with deliveries, and uphold Pet Valu's safety, compassion, and efficiency standards while building trust with local pet families.

Qualifications

• 2+ years of experience in retail or customer service.
• Working knowledge of point-of-sale systems.
• Outgoing and friendly personality with strong customer service skills.
• Ability to lift 50 lbs repetitively.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Reliable means of transportation to and from the store.

Responsibilities

• Cashier and customer sales.
• Preparing merchandise orders, banking and other paperwork.
• Stocking small items into the sales area.
• Store maintenance including sweeping and dusting.
• Assist in unloading deliveries and stocking shelves (up to 50 lbs).
• Open and close the store following procedures.
• Other duties as required.

Skills

Retail experience

POS knowledge

Customer service

Lift 50 lbs

Flexible schedule

Reliable transportation

Driver's license

Job description

Pet Valu in Red Deer, Alberta is seeking a dependable Keyholder to support daily store operations and deliver great customer service. You will help maintain accuracy in cash handling, stock the shelves, and ensure the store looks inviting for every visitor.

You'll participate in opening and closing duties, assist with deliveries, and uphold Pet Valu's safety, compassion, and efficiency standards while building trust with local pet families.