Pet Store Keyholder: Customer Expert & Operations Lead

Pet Valu; Coquitlam; On-site; CAD 21,000 - 29,000; Full time

Benefits offered by this job

Staff Discounts

Retail Training

Competitive Wages

Pet Care Knowledge

Flexible Scheduling

Job summary

Pet Valu is hiring a Keyholder in Coquitlam, BC. You will support daily store operations, assist customers, and help manage stock, banking, and merchandising. This role requires a friendly, reliable team member who can work evenings and weekends.

Join a growing team that values pet care knowledge, safety, and service. The position includes staff discounts, training, and competitive wages in a supportive retail environment.

Qualifications

• At least 2 years of experience in retail or customer service.
• Working knowledge of POS system.
• Outgoing and friendly personality with strong customer service skills.
• Ability to lift 50 lbs repetitively.
• Flexible schedule including evenings, weekends and holidays.
• Reliable transportation to and from the store.

Responsibilities

• Cashier and customer sales.
• Preparing merchandise orders, banking and other paperwork.
• Stock merchandise (items up to 50 lbs) in the sales area.
• General store maintenance: sweeping and dusting.
• Assist in unloading deliveries and stocking.
• Open and close the store following procedures.
• Assist in assigning daily goals when managers are absent.
• Other duties as required.

Skills

POS system

Customer service

Outgoing personality

Job description

Pet Valu is hiring a Keyholder in Coquitlam, BC. You will support daily store operations, assist customers, and help manage stock, banking, and merchandising. This role requires a friendly, reliable team member who can work evenings and weekends.

Join a growing team that values pet care knowledge, safety, and service. The position includes staff discounts, training, and competitive wages in a supportive retail environment.