Personal Support Worker_Relief (Ongoing & Future Hiring)

LOFT Community Services; Aurora; On-site; CAD 24,000 - 26,000; Full time

Benefits offered by this job

E-learning program

Professional development budget

Corporate Gym membership

Discount program access

Unlimited DEI training access

Job summary

LOFT Community Services is hiring Personal Support Workers (PSWs) in Aurora, Ontario. The PSW will assist clients with a range of services, addressing their physical, cognitive, and mental health needs.

This role requires interaction with vulnerable older adults and managing various daily living activities. A diploma in Human Services is preferred, along with First Aid and CPR training. A diverse and inclusive work environment is offered with opportunities for professional development.

Qualifications

• Preferred qualification in Human Services or related field.
• First Aid and CPR certification is required.
• Experience with clients with mental health needs.
• Ability to organize and manage activities effectively.

Responsibilities

• Assist clients with health needs and daily living activities.
• Maintain safety and security in client interactions.
• Monitor medication management and collaborate with healthcare professionals.
• Plan and participate in social and recreational activities.
• Conduct various operational tasks and follow delegated responsibilities.

Skills

Communication skills

Ability to support daily living activities

Problem-solving skills

Experience with cognitive impairment

Education

Diploma/certificate in Human Services, Gerontology or PSW

Job description

Title of Job: Personal Support Worker

Vacancies: Multiple

Date: March 1, 2026

Closing Date: Ongoing / Future hiring

Location: Aurora / Barrie / Bradford / King City / Newmarket / North York / Orillia / Penetanguishene / Stouffville / Toronto / York, ON

Compensation: $25.05/hr

Work Type: Onsite

Job ID: 10476261

Existing or New Positions: Existing & New

Who We Are:

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Job Summary:

The Personal Support Worker (PSW) is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The PSW will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living in the multi-sites under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The PSW will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.

What You Will Do:

• Assist clients with physical and mental health needs by fostering respectful relationships, supporting daily living activities, managing medical and behavioral issues, facilitating social engagement, and maintaining accurate care documentation in collaboration with the support team.
• Maintain safety and security by responding to emergencies, documenting incidents, ensuring client well-being through regular interaction.
• Oversee site‑specific medical responsibilities by monitoring the medication program, ensuring proper storage and documentation, and collaborating with physicians, pharmacists, and program staff to resolve any issues.
• Coordinate and participate in social and recreational activities by attending planning meetings, maintaining participant records, ensuring equipment readiness, communicating client absences, leading outings, including driving clients.
• Perform various operational and support duties by managing communications, maintaining daily residence operations, coordinating emergency evacuations, participating in meetings and training, working rotating shifts across housing sites, and accepting delegated tasks from senior staff to ensure smooth program delivery.
• Other ad‑hoc tasks as assigned by the program manager.

What You Bring:

• A diploma / certificate or above in Human Services, Gerontology or Personal Support Worker from a recognized college or university is preferred.
• First Aid and CPR training.
• Experience with clients with unique special needs including cognitive impairment and/or mental health issues.
• Knowledge of medication, general health and psychiatric conditions.
• Ability to organize activities and work with individuals and groups in the areas of assessment, problem solving and crisis management.
• Ability to interact with clients in a positive and supportive manner.
• Demonstrated ability to work with multi‑disciplinary professionals and other staff in a team environment.
• Good oral and written English skills.
• Computer skills are required.
• Possession of a valid Ontario Driver’s License preferred.

Work Environment:

• Physically able to perform demanding body mechanics (e.g. lifting, transferring, etc.).
• Since the position involves working in client/home, staff may be subjected to second‑hand smoke.
• In addition staff will be required to work rotating shifts as scheduled by the program.
• Occasional evening and weekend hours may be required.
• A car is not a requirement of the position; however driving for prolonged periods of time with frequent stops is an essential part of the job.

What We Offer:

• E‑learning program available all year round.
• Professional development budget available to help you nurture and shape your career.
• Corporate Gym membership rate with GoodLife Fitness.
• Access to PerkoPolis, a comprehensive corporate discount program.
• Access to unlimited DEI trainings through partnership with Canadian Centre for Diversity and Inclusion.

Our Commitment to Diversity and Inclusion:

LOFT Community Services is a values‑driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note:

• This role may require availability on weekdays, weekends, holidays, overnight shifts, evening shifts, and daytime hours.
• A satisfactory vulnerable sector check (VSC) is also required.
• This posting provides only a summary of the responsibilities and requirements for the position.

Accommodation Statement:

LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [e-mail] or [phone].