Personal Support Worker_Relief

LOFT Community Services; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

An innovative charitable organization is seeking a compassionate Personal Support Worker to enhance the dignity and empowerment of clients living with complex challenges. This role involves providing essential support in daily living activities, ensuring safety, and fostering therapeutic relationships. Join a dynamic team dedicated to making a meaningful impact in the lives of individuals facing mental health and social challenges. With a commitment to diversity and inclusion, this organization offers a supportive environment where your skills will contribute to the well-being of the community.

Benefits

Corporate Gym Membership

Access to Perkopolis Discount Program

Unlimited DEI Training

Qualifications

• 2+ years of experience with the client population.
• Understanding of harm reduction and psychosocial rehabilitation principles.

Responsibilities

• Support clients with daily living activities and health requirements.
• Maintain accurate records of care and facilitate community engagement.

Skills

Interpersonal Skills

Crisis Intervention

Communication Skills

Problem-Solving

Teamwork

Education

Relevant Degree/Diploma in Human Services

Tools

Computer Literacy

Job description

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DATE: April 28, 2025

LOCATION: Toronto, ON – Arleta and Shoreham Hub

COMPENSATION: $25.05/hour

Vacancies: Multiple

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty, and homelessness. Serving 19,633 individuals annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Relief – Personal Support Worker.

Job Summary

The Personal Support Worker will attend to the physical, cognitive, mental health, and social/recreational needs of eligible residents living at the Shoreham Hub in a way that enhances their dignity and personal empowerment. This involves providing support with personal activities of daily living to facilitate a normalized lifestyle for clients and assist them in gaining skills required to live in lower-level supportive housing within the community.

What You Will Do

• Support the physical and mental health requirements of clients.
• Establish rapport with clients that supports their dignity, encourages personal empowerment, and addresses their psychosocial, behavior, and medical needs.
• Support clients with medication reminders and adhere to medication procedures.
• Monitor and support clients with medical problems, record illnesses, and liaise with medical professionals for emergencies.
• Assist clients with daily living activities such as dressing, hygiene, ambulation, toileting, meal preparation, and shopping.
• Maintain a clean and orderly living space for clients.
• Support clients with behavioral and cognitive issues.
• Provide social support and facilitate community engagement.
• Maintain accurate records of care and behaviors.
• Participate in meetings to develop and follow support goals.
• Ensure safety and security, and respond to emergencies appropriately.
• Manage equipment and supplies, report damages, and participate in program activities.
• Transport clients for appointments and activities, leading outings as required.
• Perform other delegated responsibilities.

What You Bring

Must Haves

• Understanding of harm reduction and psychosocial rehabilitation principles.
• Relevant degree/diploma in human services.
• At least two years of experience with the client population.
• Knowledge of issues faced by adults with special needs, including addictions and cognitive impairments.
• Ability to build therapeutic relationships and negotiate goals.
• Teamwork and group facilitation skills.
• Excellent interpersonal, communication, and counseling skills.
• Problem-solving and crisis intervention skills.
• Computer literacy for record-keeping.
• Strong organizational and time management skills.

Nice-to-Haves

• Cultural competency and anti-oppression knowledge.
• Experience with multi-barriered groups.
• Spanish language skills.

What We Offer

• Corporate gym membership with GoodLife Fitness.
• Access to Perkopolis discount program.
• Unlimited DEI training through the Canadian Centre for Diversity and Inclusion.

Our Commitment to Diversity and Inclusion

LOFT is a values-driven organization committed to diversity and inclusion, reflecting Ontario’s community. We encourage applications from all qualified individuals, even if you don’t meet every requirement. A satisfactory vulnerable sector check (VSC) is required.

CLOSING DATE: May 12, 2025

Visit our Careers Page to review and apply for open positions. Follow us on LinkedIn, Indeed, Glassdoor, and Instagram.

LOFT is dedicated to accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. For accommodations, contact [e-mail] or [phone].