Personal Support Worker (Emergency Department)

Michael Garron Hospital; Toronto; On-site; CAD 36,000 - 48,000; Full time

Job summary

Michael Garron Hospital (MGH) in Toronto seeks a compassionate Personal Support Worker to support patient care across departments. The role emphasizes assisting with activities of daily living, mobility support, and collaboration with nursing colleagues to uphold patient-centered care.

MGH offers orientation, continuing education opportunities, and a supportive interprofessional team. The position supports staff in providing high-quality services to East Toronto's diverse population.

Qualifications

• Personal Support Worker certificate or diploma from an accredited college.
• Current Basic Cardiac Life Support (BCLS) Certification required.
• Ability to speak, read, write and comprehend the English language.

Responsibilities

• Assist patients with activities of daily living and promote patient-centered care.
• Perform activities directed and assigned by a Registered Nurse or Registered Practical Nurse.
• Participate in direct and indirect patient care activities to carry out the interprofessional care plan.
• Support patients' independence, dignity and well-being.
• Assist in patient movement throughout the department.
• Deliver specimens to the laboratory as required.
• Work with individuals of all ages and from varying acuity levels.
• Orientation tailored to individual needs.

Job description

Overview

Bring your caring heart to the heart of the east at Michael Garron Hospital

Overview

Michael Garron Hospital (MGH) is an award winning community teaching hospital and has been providing care since 1929. We proudly serve more than 400,000 people in 22 distinctneighbourhoods in East Toronto. MGH is recognized as a leader in workplace wellness. We commit to living our values of Compassion, Respect, Integrity, Inclusion and Courage in many ways, including offering a quality work environment focused on learning and development. MGH invests in people to meet their professional goals and to reach their personal best. We opened our new Ken and Marilyn Thomson Patient Care Centre in early 2023 providing eight floors of modern and bright care spaces and will continue to transform our campus in the coming years. The Emergency Department provides Personal Support Workers a unique opportunity to grow and utilize their skills. The MGH Emergency Department provides care for over 90,000 annually and takes pride in serving East Toronto's diverse population. This dynamic, community oriented program has a team who are committed to learning and providing excellent patient care. You will work with a diverse, supportive interprofessional team that are welcoming and supportive of new staff. We welcome new grads! At MGH, you will receive comprehensive orientation and education to be equipped to provide safe and high quality patient-centered care. We also offer support through a variety of continuing education and career advancement opportunities.

What To Expect

• Assist patients with activities of daily living and promote the provision of patient-centered care.
• Perform activities directed and assigned by a Registered Nurse or Registered Practical Nurse for which appropriate education and training has been completed.
• Participate in direct and indirect patient care activities in order to carry out the interprofessional care plan.
• Support patients' independence, dignity and well-being.
• Assist in patient movement throughout the department.
• Be responsible for delivery of specimen to the laboratory.
• The opportunity to work with individuals of all ages.
• The opportunity to work with individuals from low acuity to high acuity of care.
• An orientation schedule tailored to the needs of the individual.

Education

• A Personal Support Worker certificate or diploma from an accredited college.
• Current Basic Cardiac Life Support (BCLS) Certification required.
• Ability to speak, read, write and comprehend the English language.

Qualifications

• 1 - 2 years of recent relevant work experience.
• Recent clinical experience and/or practicum experience in a hospital setting is considered an asset.
• Willingness to work in all areas of the health service (skills & abilities considered).
• Knowledge of the Occupational Health & Safety Act and other relevant legislation.
• Knowledge of the Workplace Hazardous Materials Information System.
• Knowledge of Hospital and departmental policies, procedures, protocols, practices and Emergency Codes.
• Work is moderately heavy involving lifting, considerable walking, and standing, bending, pushingand pulling of equipment.
• Demonstrated knowledge of infection control.
• Demonstrates a positive attitude and the willingness to work effectively in a team.
• Demonstrated commitment to on-going learning and professional development.
• Demonstrated aptitude to foster caring and trusting relationships with patients and families in an effort to support patient focused care.
• Ability to demonstrate skill competency in a fast paced environment.
• Ability to maintain a consistent level of productivity and efficiency.
• Ability to perform responsibilities in a courteous manner.
• Compliance with confidentiality requirements under MGH Privacy Policy.
• Commitment to unit-specific education and other training identified as necessary to practice safely and competently on the unit
• Effective organizational, interpersonal and communication skills; patient service oriented, with the ability to effectively work with diversity.
• Good work and attendance record is required.
• All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Healthand Safety Act of Ontario.
• All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policiesand procedures set by MGH.
• All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT

Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team. Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs. This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate. MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.