Personal Support Worker

Yee Hong Centre for Geriatric Care; Toronto; On-site; CAD 35,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Multi-employer pension

Professional development

Learning opportunities

Education assistance

Award-winning culture

Inclusive environment

Job summary

Yee Hong Centre for Geriatric Care is seeking a Personal Support Worker for a permanent night shift to provide compassionate, resident-centred care across our senior clients in Ontario. The PSW supports daily living activities, hygiene, and safety in line with government standards.

Candidates should have completed an approved PSW course in Ontario, with CPR certification preferred. Experience in long-term care is an asset, and computer literacy with Point Click Care, MS Office, and Workday

Qualifications

• Graduate of an approved Personal Support Worker course in Ontario.
• Current CPR Certificate; Health and Supportive Care Providers Oversight Authority (HSCPOA) preferred.
• Resident-centred care focus with strong customer service and interpersonal skills.
• Demonstrated initiative, problem-solving and time management; able to work independently and as part of a team.
• Behavioral management training (GPA, U-First, CPI) is an asset.
• Computer literacy (Point Click Care, MS Office); basic knowledge of Workday is an asset.

Responsibilities

• Provide personal care to assist clients with daily activities and personal hygiene.
• Support clients' physical, social and emotional needs in a safe, resident-centred manner.
• Assist with activities of daily living in accordance with organizational standards and government regulations.
• Maintain accurate documentation and coordinate with the care team.
• Contribute to a positive, respectful and inclusive resident environment.

Skills

CPR Certification

Interpersonal skills

Time management

Initiative

Team player

Customer service

Chinese language

Education

Graduate of an approved Personal Support Worker course in Ontario

Experience in long term care setting is an asset

Tools

Point Click Care

MS Office

Workday

Job description

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities. Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home in early 2027. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

The Personal Support Worker (PSW) will provide personal care to assist clients in their daily activities and personal hygiene. The PSW will support the clients' physical, social and emotional needs in a safe manner, in accordance with the organization’s resident-centred approach, complying with relevant government standards, residents' rights and the organizations mission and philosophy.

Personal Support Worker (Permanent Night Shift) Qualifications

• Graduate of an approved Personal Support Worker course in Ontario, or equivalent Experience in long term care setting an asset
• Current CPR Certificate Registration with Health and Supportive Care Providers Oversight Authority (HSCPOA) preferred.
• Resident-centred care focus with strong customer service and interpersonal skills Demonstrated ability to take initiative, problem-solve and time manage Ability to work independently as well as be an active, positive team player Behavioural management training (Gentle Persuasive Approach (GPA), U-First, CPI) an asset
• Computer literacy (Point Click Care, MS Office). Basic knowledge of Workday an asse Ability to speak and converse in Chinese an asset

Additional Information Working Conditions

• Considerable standing, walking, lifting and bending
• Exposure to all resident care elements through regular resident contact
• Ability to work permanent night shifts, including weekends and short shifts. May be required to work an alternate shift(s) to meet operational needs (e.g., emergency, training, accommodation, etc.) as per scheduling practices

Salary Range: $25.41 - $27.62

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona‑fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.

JOIN A GREAT TEAM, DOING GREAT WORK! Yee Hong Centre for Geriatric Care ("Yee Hong") is one of the largest not-for-profit, culturally-appropriate seniors care organizations in Canada. At several campuses of care and other service locations across the Greater Toronto Area, Yee Hong offers a full continuum of services including active seniors programs, adult day programs, caregiver support services, transportation, meals on wheels, congregate dining, home care, long-term care, and hospice/palliative care. Yee Hong’s vision is “Seniors living their lives to the fullest – with health, independence and dignity”. In their living setting of choice, seniors and their families are supported to optimize their physical, mental, social and spiritual well-being. Yee Hong also supports other organizations with innovating seniors care through its advisory services, training and learning centre, and research. Since the start of our operations 1994, Yee Hong has been successfully accredited with Exemplary Standing by Accreditation Canada seven consecutive times for our teams’ commitment to highest quality care and service excellence. As a recipient of Canada’s Most Admired Corporate Culture Award in 2020 and renewed in 2021 and 2022, Yee Hong is committed to innovation, diversity, teamwork, integrity, collaboration and accountability. Our people are the reason our residents and clients receive excellent care and enjoy a high quality of life. Yee Hong’s progressive organizational culture and work environment attract, retain and develop the best staff, volunteers and students. Yee Hong is inviting applicants to apply for this exciting opportunity. We commit to a diverse, equitable and inclusive workplace, and offer a rewarding career as a member of our stellar team.