Personal Support Worker

TSA The Salvation Army TSA; Manor; On-site; CAD 37,000 - 41,000; Full time

Benefits offered by this job

Health and dental benefits

RRSP

Paid vacation and sick time

Job summary

The Salvation Army Meighen Health Centre is seeking a Personal Support Worker to provide compassionate, resident-centered care in a long-term care setting. You will follow established care plans, support activities of daily living, and participate in quality improvement efforts while maintaining safety and dignity for residents.

Responsibilities include assisting with bathing, feeding, mobility, and daily routines, under RN/RPN supervision.

Qualifications

• Must possess PSW certification from a recognized college.
• Experience in a long-term care setting is required.
• Excellent written and verbal communication skills in English.

Responsibilities

• Provide personal care according to the resident care plan.
• Observe, report, and document on the plan of care and follow care plans.
• Assist with bathing, toileting, nutrition, and transfers as per care plan.
• Promote teamwork and a positive work environment in the nursing department.
• Ensure resident safety and timely documentation of care.

Skills

Interpersonal communication

Computer literacy

English communication

Education

PSW certification

Tools

Word

Email

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION SUMMARY: At The Salvation Army Meighen Health Centre, the Personal Support Worker is accountable to the Charge Nurse (RPN) and/or Nurse Designate (RN) to provide excellent personal care to residents. Primary functions include providing care according to the established resident care plan including all components of activities of daily living and supporting participation in recreational and therapeutic activities. The Personal Support Worker is required to perform their duties in a manner consistent with the Salvation Army Meighen Health Centre’s core values, ensure resident safety, and demonstrate customer service excellence while responsible for planning, implementation and evaluation of programs and services provided to the residents.

SPECIFIC RESPONSIBILITIES

• General Strategy: Provides personal care in accordance with established policy, procedures, ministry regulations, physician’s orders, the resident plan of care and within the scope of practice of a PSW. Contributes to and follows the plan of care to meet residents’ assessed need. Responsible for maintaining accurate and complete records of personal care delivered. Demonstrates a professional working knowledge of all equipment used in the delivery of nursing care. Seeks direction from the RPN and/or RN when resident need exceeds experience or scope of practice
• Observes, reports, documents on POC and follows care plans as directed by the RN and/or RPN. Assists in maintaining a safe environment for residents PSW assignments will be decided and changed based on the RN/RPN’s decision in the home areas
• Essential Duties: (1) Bathing/Showering assists or shaves resident provides mouth care assists with dressing or undressing provides hair and nail care, provides a safe and comfortable environment and ensures privacy Follows established procedures and routines for bathing/showering (2) Toileting responds promptly to requests for toileting or change of incontinence products to prevent skin breakdown provides thorough peri care following elimination of urine or feces follows toileting schedule as per care plan (3) Nutrition records intake of each meal feeds as necessary considering resident’s preferences and diet restrictions provides a safe and pleasant dining experience Follows proper diet protocols as per resident’s care plan. (4) Transfers Transfers safely according to care plan, flow sheet and bedside logo instructions Ensures the use of safe techniques when using all lifts as per care plan. maintains proper body alignment of resident while in bed or chair. Positions residents according to procedure and care plan
• Leadership: Promotes positive work environment and teamwork by following the Meighen Health Centre’s policies and procedures Puts residents’ needs first
• Financial Accountability: Ensures appropriate utilization of all supplies and equipment. Utilizes assigned equipment and supplies appropriately as per policies and procedures.
• Human Resources: Participates in an effective orientation, and performance management process in accordance with The Salvation Army Meighen Health Centre’s standards for all employees within the nursing department. Identifies nursing department learning needs and communicates to leadership within the home Models positive working relationships with the management, co-workers, and union Actively participates in the annual educational program for the nursing department Demonstrates relevant understanding of and compliance with legislative knowledge of the Employment Standards Act, Human Rights Act, collective agreement and MLTC Act as it applies to the nursing direct care staff.

Health and Safety

• Demonstrates understanding of, and compliance with, workers’ responsibilities under the Occupational Health and Safety Act and Regulations, WSIB policy and Meighen Health Centre’s Health and Safety plans, policies, and procedures Attends Health and Safety in-services and takes action to address unsafe conditions and/or procedures, to ensure a healthy and safe work environment Advises supervisor or designate immediately of all staff incidents that may result in an Occupational Accident Claim, any concerns with the physical plant, incidents or injuries and completes required reports Follows all health and safety policies and procedures.
• Works safely to reduce the risk of injury to self, co-workers, and residents Wears personal protective equipment as designated Maintains a clean, safe environment for residents utilizing infection control principles Maintains a sound working knowledge of their roles and responsibilities during all emergency situations when working different shifts.

Community Relations

Promotes a positive working environment with the service providers working with MHC Establishes and maintains positive communication between the MHC and the community.

Family and Resident Relations

Contributes to positive customer service with residents and families in day-to-day work Deals tactfully and courteously with residents, resident’s family, visitors, and staff in a positive manner Establishes and sustains care in a manner that is resident centred and fosters evidence based best practice.

Quality Management

Participates in all aspects of the Quality and Risk management program as it pertains to nursing Ensures the collection of clinical indicators within timeline on a monthly basis as assigned Contributes to the development of recommendations for corrective action Maintains personal accountability for completion of monthly audits as assigned Follows established job routines for all personal support workers daily Effectively participates in conferences with the interdisciplinary team providing care to the residents Ensures that care provided is documented as required in a timely manner using POC

Ministry of Health Compliance

Fosters good working relationships with relevant persons within the Ministry of Health and Long-Term Care (MLTC) Knows and interprets MLTC legislation, regulation, and process Maintains effective liaison with consultants and physicians Ensures that systems and processes are in place to achieve and sustain compliance Understands all components of related legislation for staff, residents, and families. Complete the annual mandatory education as required

QUALIFICATIONS

• Education & Experience: Must possess certification as a Personal Support Workers through a recognized College or educational institution. Demonstrated experience in a long-term care setting Proficiency in interpersonal communication skills, both written and verbal Proficiency with WORD, email, internet use and computerized documentation an asset. Competencies Knowledge and familiarity with computer operations and software applications, including resident records. Knowledge of current quality improvement and risk management concepts and approaches with special emphasis on the prevention of falls and least restraint policies Excellent written and verbal communications skills in English.

Compensation

The target hiring range for this position is $26.85 to $28.34 with a maximum of $29.82. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.