Personal Lines Insurance Broker - IW-9905

DGA Careers Inc.; Lévis; Híbrido; CAD 49.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary starting at $/

Monthly bonus program

Daytime schedule only (No evenings or;

Hybrid work model (2 days in the офис)

Comprehensive group benefits paid by 1

Retirement savings plan with employer

AMF license reimbursement

Employee discounts on auto and home

Descripción de la vacante

DGA Careers Inc. in Canada is seeking a Personal Lines Insurance Broker to join our client’s growing team inQuébec City and Lévis.

This role offers a permanent full-time position with daytime hours, a hybrid work model, and a strong focus on customer service and sales opportunities. You will act as the first point of contact for clients, provide quotes, and coordinate with carriers to deliver exceptional service.

Formación

• Strong negotiation and persuasion skills with multiple insurance carriers.
• Passion for delivering exceptional customer service and generating new sales.
• Excellent communication and interpersonal skills.
• Customer-focused and action-oriented mindset.
• Ability to identify solutions and cross-selling opportunities.
• Experience with policy renewals and quotes.

Responsabilidades

• Process policy changes, provide quotes, retain clients, and handle inbound inquiries.
• Manage renewals and update client files with professional insurance advice.
• Shop the market and obtain quotes from various providers.
• Respond to policyholders' questions regarding their files.
• Support both customer service and sales activities as required.

Conocimientos

Negotiation

Customer Service

Communication

Problem Solving

Sales

Cross-selling

Educación

AMF License

Descripción del empleo

Personal Lines Insurance Broker - IW-9905

Date of modification:

Job number: IW-9905

Detail

Job title: Personal Lines Insurance Broker

Description

As a Personal Lines Insurance Broker in the Customer Service Department, you will work in a comfortable call center environment. You understand the importance of being a client's first point of contact when they need assistance. You take pride in knowing how and when to provide support, solutions, and sales opportunities in order to deliver an exceptional customer experience and even make someone's day better.

Join a supportive team as a Personal Lines Insurance Broker, where you will receive training, enjoy a permanent position with a competitive salary and benefits package, and contribute to our client's reputation for taking care of both employees and customers.

Our client is a leading insurance brokerage serving both personal and commercial lines. Experiencing significant growth, they are looking for insurance professionals like you to join a dynamic team in beautiful offices located in Québec City and Lévis.

What We Offer

• Permanent full-time position
• Competitive base salary starting at $49,000+, depending on experience
• Monthly bonus program $$
• Daytime schedule only. No evenings or weekends!
• Flexible schedule of 35 or 40 hours per week, typically Monday to Friday from 8:30 a.m. to 4:30 p.m.
• Option to work 28 hours over 4 days from October through March
• Finish work at 4:00 p.m. on Fridays
• Comprehensive group benefits paid at 50% by the employer (life insurance, prescription drugs, dental, disability, etc.) starting on Day 1
• Retirement savings plan (DPSP) with employer matching contributions of up to 2% of annual salary
• Free virtual telemedicine service and Employee & Family Assistance Program
• $200 annual wellness spending account
• 3 weeks of vacation per year or more based on experience, plus 1 additional week during the holidays
• 7 additional personal days
• Competitive commissions on cross-selling products
• Hybrid work model with 2 days per week in the office
• Friendly office environment featuring free coffee, ping-pong table, rooftop terrace, slush machine, team contests and activities, and more
• Complete computer equipment provided by the employer
• Ongoing training and reimbursement of your AMF license
• Employee discounts on auto and home insurance

What You Bring

• Strong negotiation and persuasion skills to negotiate with multiple insurance carriers
• A passion for delivering exceptional customer service and generating new sales (along with the generous commissions that come with them)
• Excellent communication and interpersonal skills
• Customer-focused and action-oriented mindset
• Ability to identify solutions, provide assistance, escalated issues when necessary, and recognize cross-selling opportunities
• Process policy changes, provide quotes, retain clients, and handle inbound inquiries
• Manage renewals and update client files while providing professional insurance advice
• Shop the market and obtain quotes from various insurance providers
• Respond to policyholders' questions regarding their insurance files
• Depending on your preference, choose between:
  • 100% customer service, or
  • A hybrid role consisting of approximately 10 hours of sales and 25 hours of customer service per week

Who Are You?

• You have at least one year of experience in personal lines insurance
• You are energetic, empathetic, and possess strong communication skills that help put people at ease
• You have excellent problem-solving abilities and can identify the right solution for each situation
• You have a reliable home internet connection to support remote work when required
• You are comfortable using technology
• You can efficiently navigate multiple software platforms while working with dual monitors

This is an exciting opportunity to join a growing brokerage, develop your career, and enjoy a rewarding work environment with excellent compensation and benefits.

Information

• Job Type: Full-Time
• Education: AMF License
• Expertise: Broker-Customer Service , Broker-Personal
• Minimum experience required: 1 to 2 Years
• Salary (annually): from $49,000 to $60,000
• Contact email: [e-mail]