Personal Insurance, Account Manager

KRG Insurance; Mississauga; Hybrid; CAD 50,000 - 100,000; Full time

Benefits offered by this job

Hybrid work flexibility

RRSP matching

Two paid personal days

EFAP

Professional membership fees (RIBO, I​

Professional development and education

Free parking and professional office

Job summary

RRJ Insurance Group Ltd. in Mississauga and St.

Catharines seeks a Personal Lines Account Manager who delivers comprehensive, expert service to clients, manages a portfolio of accounts, and supports clients with their personal insurance needs. You will renew policies, assess risk exposures, guide clients through claims, prepare applications and proposals, and collaborate with producers and insurance partners to tailor solutions.

Qualifications

• 3+ years of Personal Lines brokerage experience.

Responsibilities

• Deliver comprehensive, expert service to clients
• Collaborate closely with producers and insurance partners
• Manage renewals and process endorsements efficiently
• Assess risk exposures and recommend tailored insurance solutions
• Guide clients through the claims process with confidence and care
• Prepare insurance applications, proposals, and documentation

Skills

Team collaboration

Communication

Negotiation

Professionalism

Tools

Microsoft Word

Microsoft Excel

EPIC

Compu-Quote

Broker portals

Job description

Location : Mississauga and St. Catharines

We are seeking Personal Lines Account Managers who excel in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their personal insurance needs.

Position type: Full-time, permanent

Role status: Replacement

Locations: Mississauga and St. Catharines

Primary Responsibilities

• Deliver comprehensive, expert service to clients
• Collaborate closely with producers and insurance partners
• Manage renewals and process endorsements efficiently
• Assess risk exposures and recommend tailored insurance solutions
• Guide clients through the claims process with confidence and care
• Prepare insurance applications, proposals, and documentation

Knowledge, Skills, and Requirements

• 3+ years of Personal Lines brokerage experience

Technical & Analytical Skills

• Proficient in Microsoft Word and Excel (required)
• Experience with EPIC, Compu-Quote, and broker portals considered an asset

Interpersonal Skills

• A collaborative team player with a strong work ethic
• Excellent interpersonal, presentation, communication, and negotiation skills
• Strong commitment to professionalism and delivering expert service to clients

Compensation Range:

$50,000 to $100,000 annually

Compensation is based on a full-time 35-hour work week and will be dependent upon the successful candidate’s qualifications and experience, with consideration given to internal equity. It includes variable commissions and potential performance-based bonus.

Why Join Us

We offer an attractive compensation package and commission incentives, plus:

• Hybrid work flexibility
• Matching Group RRSP contributions
• Two paid personal days each year
• EFAP available through our group health benefits
• Professional membership fees (including RIBO, IBAO, IIC)
• Professional development and educational reimbursement
• Free parking and professional office space

RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications.