Personal Banking Advisor: Build Trusted Financial Solutions

TD Bank Group; Brampton; On-site; CAD 46,000 - 61,000; Full time

Job summary

TD Canada Trust is seeking a Personal Banking Associate in Brampton to help customers with everyday banking needs, new accounts, investments, and solutions. You will connect customers to the right staff and educate them on digital banking tools.

Join TD Canada Trust to deliver excellent service, promote TD products, and contribute to a positive customer experience while working in a supportive branch team.

Qualifications

• High School diploma or equivalent and 1+ years in banking or IFC experience.
• Post-secondary degree is preferred but not mandatory.
• Proficient with MS Office and banking software.

Responsibilities

• Engage customers with day-to-day banking needs and provide guidance on products.
• Direct customers to appropriate staff for complex financial solutions.
• Educate customers on mobile, ATM, and online banking features.
• Support frontline staff with cash and non-cash transactions and resolve issues.
• Suggest improvements to branch operations to enhance customer experience.
• Ensure documentation reflects business intent and regulatory requirements.
• Promote a positive, inclusive branch environment and teamwork.

Skills

Customer service

Communication

MS Office

Banking knowledge

Time management

Organizational skills

Problem solving

Education

High School diploma

Post-secondary degree

Tools

MS Office

Branch software

Job description

TD Canada Trust is seeking a Personal Banking Associate in Brampton to help customers with everyday banking needs, new accounts, investments, and solutions. You will connect customers to the right staff and educate them on digital banking tools.

Join TD Canada Trust to deliver excellent service, promote TD products, and contribute to a positive customer experience while working in a supportive branch team.