Permanent Case Manager – Disability Services & Community Inclusion

Calgary Alternative Support Services Inc; Calgary; On-site; CAD 65,000 - 90,000; Full time

Job summary

The CAPA Case Manager at Calgary Alternative Support Services Inc. coordinates, implements, and monitors individualized services within the CAPA program, ensuring alignment with CDSS objectives and funder requirements.

The role involves needs-based assessments, person-centred planning, and collaboration with guardians and support networks to develop effective service plans. Applicants will provide navigation to programs, maintain documentation, and coordinate services across providers.

Qualifications

• Several years of experience in Human Services.
• Experience in case management and service navigation.
• Strong knowledge of Alberta CDSS and disability service systems.
• Experience conducting needs-based assessments and person-centred planning.
• Strong documentation, reporting, and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office.

Responsibilities

• Coordinate, implement, and monitor individualized services within CAPA.
• Provide navigation support by connecting clients to appropriate services.
• Develop, implement, and regularly review ISAs reflecting client goals.
• Maintain accurate records and documentation in CASS systems.
• Coordinate services across multiple providers to align with client goals.
• Facilitate referrals and system navigation for appropriate supports.
• Support transitions to other programs when eligible and ensure continuity.

Job description

The CAPA Case Manager at Calgary Alternative Support Services Inc. coordinates, implements, and monitors individualized services within the CAPA program, ensuring alignment with CDSS objectives and funder requirements.

The role involves needs-based assessments, person-centred planning, and collaboration with guardians and support networks to develop effective service plans. Applicants will provide navigation to programs, maintain documentation, and coordinate services across providers.