People Services Co-op: HR Support & Case Management

Canfor-; Vancouver; On-site; CAD 28,000 - 44,000; Full time

Job summary

Canfor is seeking a enthusiastic HR Co-op student to support the People Services team in its HR Service Centre. The role focuses on providing timely, accurate, and client-focused HR support to employees and leaders, handling cases and processing HR transactions.

You will work in a dynamic team, maintain case notes, and contribute to documentation and process improvements while learning HR policies and tools. No formal co-op enrollment is required for consideration.

Qualifications

• Currently enrolled in a post-secondary program in Human Resources, Business Administration, or a related field.
• Foundational understanding of HR principles, including policies and employee lifecycle concepts.
• Strong written and oral communication skills in English.

Responsibilities

• Provide first point of contact support to incoming HR cases/calls with aim to resolve at first contact.
• Deliver accurate, timely responses to HR processes and policy requests.
• Process transactions such as new hires, data maintenance, and salary changes with accuracy.
• Maintain client contact until requests are resolved and inform on status and progress.
• Support HRIS data accuracy through regular audits and onboarding activities.

Skills

Communication skills

Time management

Analytical skills

Multi-tasking

Privacy compliance

Education

Post-secondary HR/Business program

Enrolled in post-secondary studies

Tools

HRIS systems

Company intranet/portal

Job description

Canfor is seeking a enthusiastic HR Co-op student to support the People Services team in its HR Service Centre. The role focuses on providing timely, accurate, and client-focused HR support to employees and leaders, handling cases and processing HR transactions.

You will work in a dynamic team, maintain case notes, and contribute to documentation and process improvements while learning HR policies and tools. No formal co-op enrollment is required for consideration.