People Operations Associate

Caseware; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the Fintech sector is seeking a People Operations Associate to enhance HR systems and processes. This full-time, hybrid role involves collaboration with global teams to optimize the employee experience and ensures compliance with HR regulations. Candidates should have significant experience with HRIS and a passion for data management.

Benefits

Flexible work options

Generous time off

Health insurance

Retirement plans

Performance bonuses

Qualifications

• At least 3 years of experience in HR operations or similar roles.
• Hands-on experience with HRIS platforms, preferably BambooHR.
• High attention to detail and excellent communication skills.

Responsibilities

• Maintain and update employee records in BambooHR.
• Execute employee lifecycle processes using HR systems.
• Ensure compliance with labor laws and keep documentation updated.

Skills

HR operations

Data management

Compliance

Process improvement

Collaboration

Education

HR coursework or certification (e.g., CHRP)

Tools

BambooHR

Excel

Job description

Caseware is one of Canada's original Fintech companies, leading the global audit and accounting software industry for over 30 years with more than 500,000 users across 130 countries, available in 16 languages. Over 36,000 accounting and audit professionals list Caseware as a skill on LinkedIn!

As part of Caseware's global People Operations team, the People Operations Associate plays a vital role in delivering a consistent and data-driven employee experience across global regions, focusing on the Americas. We seek someone passionate about HR systems, enjoys working with data, and eager to streamline processes through technology.

You will collaborate with colleagues worldwide to ensure our HR systems (including BambooHR) are accurately maintained, effectively integrated with other platforms, and optimized for global compliance and employee lifecycle management.

This is a full-time, permanent position.

Location: Hybrid role requiring 3 days/week in our Toronto office at 351 King Street East, Toronto, Ontario.

What you'll be doing:

1. HRIS & Data Management:
2. Maintain and update employee records in BambooHR, ensuring accuracy, consistency, and compliance.
3. Conduct system audits, identify discrepancies, and implement corrective actions.
4. Support system updates, permissions management, and integrations with payroll and other platforms.
5. Generate reports with our Senior HR Analyst to support decision-making and analyze workforce trends.

1. Operational Support & Process Optimization:
2. Execute employee lifecycle processes (onboarding, changes, offboarding) using HR systems and automation tools.
3. Assist in improving HR workflows and developing SOPs.
4. Coordinate with IT and Finance to ensure seamless data flow and internal controls.

1. Compliance & Document Management:
2. Ensure compliance with labor laws and policies through documentation and system updates.
3. Track policy changes and ensure employee acknowledgment via HRIS.
4. Maintain digital employee files, ensuring data privacy and audit standards are met.

1. Employee Experience & Communication:
2. Coordinate onboarding logistics, including system setup and welcome communications.
3. Serve as a point of contact for employees in the Americas, guiding them through HR processes.
4. Collaborate with global teams to ensure consistent messaging and user experience.

What you will bring:

• At least 3 years of experience in HR operations or similar roles, including internships or co-op placements.
• Hands-on experience with HRIS platforms (preferably BambooHR) and strong technical skills.
• Proficiency with Excel and reporting tools.
• High attention to detail, with a focus on data integrity and confidentiality.
• Interest in process improvement and leveraging technology for HR efficiency.
• Excellent communication and collaboration skills, especially in remote or global settings.
• HR coursework, certification (e.g., CHRP), or related education is a plus.

What’s in it for you:

We innovate with cutting-edge technology in accounting and financial reporting, creating impactful software solutions. Our collaborative culture values your ideas and promotes knowledge sharing within a supportive, inclusive team.

Work-life balance is a priority, with flexible options, remote opportunities, and generous time off. We offer competitive salaries, health insurance, retirement plans, recognition programs, performance bonuses, and career growth opportunities.

Join us in working on international projects and collaborating with a diverse global team.

About Caseware:

Our software products are designed for accounting firms, corporations, and teams, emphasizing collaboration, innovation, and building on our existing suite. We are committed to shaping the future of audits, financial reporting, and data analytics.

Following a strategic investment from Hg Capital in 2020, we are entering a new growth phase, focusing on our people and products. We value diversity and inclusivity, welcoming candidates from all backgrounds. For accommodations or questions, contact our People Operations team via email.

Candidates must pass background checks, including identity verification and criminal record checks, with additional checks for executives and senior managers. Residing in the Netherlands or Germany excludes candidates from certain checks.

Security and Fraud:

We take security seriously. Communications will come from official email addresses, and our positions are listed on reputable job boards and our website. We will never ask for payment or financial information. Be cautious of unsolicited offers.

Required Experience:

Key Skills