Customer-Focused Retail Associate - Baby Brand

Carter's, Inc.; Ajax; Hybrid; CAD 20,000 - 28,000; Full time

Benefits offered by this job

30% discount on our brands

Employee Assistance Program

Mental health benefits

Discounts and referral bonuses

Job summary

Carter’s, Inc. in Ajax, Ontario is seeking a Sales Associate to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and help families prepare for daily moments with our baby essentials.

You’ll thrive in a fast-paced retail setting, balance multiple tasks, support omnichannel shopping, and participate in promotions and loyalty programs while delivering friendly service and maintaining a clean, safe store.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Sales

Job description

Carter’s, Inc. in Ajax, Ontario is seeking a Sales Associate to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and help families prepare for daily moments with our baby essentials.

You’ll thrive in a fast-paced retail setting, balance multiple tasks, support omnichannel shopping, and participate in promotions and loyalty programs while delivering friendly service and maintaining a clean, safe store.