People-First Retail Leader: Assistant Store Manager

Carters Inc.; Toronto; On-site; CAD 27,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% employee discount

Referral bonuses

Paid time off

Parental leave

Adoption assistance

Job summary

Carter’s Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families.

You’ll lead with warmth, train teams, and optimize customer service while promoting product knowledge across baby essentials and family needs. We offer a welcoming, inclusive environment with training and development, plus benefits such as health and mental health coverage, a 30% employee discount, paid time off, and parental leave.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma is required.
• Positive and solutions-oriented mindset with strong communication.
• Proficient verbal and written communication skills.

Responsibilities

• Execute workforce management to maintain a customer-focused sales floor.
• Welcome customers and help with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to meet service standards and omnichannel experience.
• Analyze business and communicate KPIs to drive results.
• Assist Store Manager in recruiting, training, and development.
• Plan and report on tasks and financial results using company tools.
• Support merchandising standards and promotional planning.

Skills

Leadership

Customer engagement

Communication skills

Coaching

Retail management experience

Education

High school diploma

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families.

You’ll lead with warmth, train teams, and optimize customer service while promoting product knowledge across baby essentials and family needs. We offer a welcoming, inclusive environment with training and development, plus benefits such as health and mental health coverage, a 30% employee discount, paid time off, and parental leave.