People & Culture Manager, Systems and Support

Kinark Child & Family Services; Markham; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a People & Culture Manager to oversee human capital systems and benefits administration. This role offers the flexibility of remote work and involves leading a dedicated team while ensuring data integrity and operational excellence. The ideal candidate will have a strong background in HR analytics and systems, coupled with excellent communication skills. Join this dynamic organization to drive employee experience initiatives and contribute to a culture of continuous improvement. If you're passionate about HR and eager to make a positive impact, this opportunity is perfect for you.

Qualifications

• 5+ years of progressive HR experience with leadership roles.
• Strong knowledge of HR data analytics and HRIS systems.

Responsibilities

• Manage HR systems, oversee pension and benefits administration.
• Lead a team in HR systems training and support.

Skills

HR Data Analytics

HRIS Systems

Communication Skills

Data Analysis (Excel)

Organizational Skills

Education

University Degree in Human Resources Management

Postgraduate Certificate in Human Resources Management

Tools

PeopleSoft

Kronos

Deltek

Microsoft Office

Job description

People & Culture Manager, Systems and Support

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Job Description

Kinark has introduced a benefit that gives employees in eligible roles the opportunity to work partially or fully remote if they choose to opt-in for this benefit. This role (P&C Manager, Systems & Support) is assessed as a Remote position requiring minimal days in the office (0-1 days per week) unless business demands require. This role is also eligible for a compressed work week.

Job Summary: Reporting to the Sr. Manager, Employee and Labour Relations, People & Culture, the Manager Systems and Support is responsible for pension and benefits administration, managing all Kinark’s human capital systems, analytics, reporting, and overseeing data integrity.

Responsibilities include:

• Implementing, maintaining, and managing Kinark’s human capital systems, including overseeing upgrades and optimization projects.
• Managing pension and benefits program administration, People and Culture reporting, data analysis, policy interpretation, and supporting payroll data input.
• Leading a small team of People and Culture Coordinators.

This is a temporary full-time position with an 18-month contract.

Duties & Responsibilities:

• Oversee daily team operations ensuring high-quality People and Culture services.
• Lead the team in HR systems training, support, and process communication.
• Manage HR systems configurations, upgrades, and stakeholder collaboration.
• Develop HRIS standards, ensure data integrity, and resolve system issues.
• Lead initiatives related to human capital systems, policies, and projects.

Oversee Pension and Benefits Program Administration and Salary Band Structure

• Execute strategies to improve employee benefits and pension programs.
• Administer Kinark’s salary band structure, bonus plans, incentives, and liaise with providers.
• Participate in benefits renewal processes and recommend enhancements.
• Manage disability claims processes and liaise with insurance providers.

Drive People and Culture metrics and reporting

• Use HR data for continuous improvement and decision-making.
• Create reports to support workforce planning and employee experience initiatives.
• Collaborate on policies and procedures to manage workplace matters.

Participate as a key management member, leading and developing a People and Culture team.

• Provide leadership, coaching, and development to team members.

Qualifications:

• University Degree and/or postgraduate certificate in Human Resources Management or related field.
• At least 5 years of progressive HR experience, with 3+ years in leadership.
• Strong knowledge of HR data analytics and HRIS systems (experience with PeopleSoft, Kronos, Deltek is a plus).
• Excellent interpersonal, communication, and presentation skills.
• Proficiency in data analysis (Excel) and report writing.
• Knowledge of HR/employment law and policies.
• Ability to work under tight deadlines in a fast-paced environment.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office; project management certification is an asset.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources
• Industry: Hospitals and Health Care