People & Culture Business Partner

WIN House; Edmonton; On-site; CAD 80,000 - 85,000; Full time

Benefits offered by this job

Extended health benefits

Pension plan

Hybrid work

Living Wage Employer

Pet-friendly workplace

Job summary

WIN House invites an experienced People & Culture Business Partner to drive HR strategy across recruitment, onboarding, employee relations, safety, and policy in a unionized, 24/7 environment. You will partner with leaders to foster a psychologically safe, inclusive, values-driven workplace supporting women and children fleeing violence.

The role reports to the Chief Programs and Operations Officer and requires a minimum of five years in HR, with hands-on unionized settings, WCB, health and

Qualifications

• Post-secondary HR-related degree and at least five years of progressive HR experience.
• Experience in recruitment, labour relations, occupational health and safety.
• Knowledge of employment legislation and collective agreements in a unionized setting.
• Proficiency with MS Office, Teams, SharePoint and HRIS.

Responsibilities

• Support development of a psychologically safe, trauma-informed, inclusive, and values-driven workplace culture.
• Guide leaders in staff, supervisory, recruitment, labour relations, and health and safety meetings.
• Support performance management processes, including goal setting, performance feedback, career development, succession planning, and competency/KPI development.
• Partner with managers on full-cycle recruitment and selection to ensure alignment between organizational needs, role requirements, and candidate fit.
• Lead employee onboarding and orientation processes, including ongoing review and enhancement of related programs and resources.
• Provide guidance to leaders on employee relations matters, including discipline, conflict resolution, mediation, investigations, and grievance processes.
• Communicate and deliver training related to HR policies, procedures, and best practices.
• Provide direction and coordination related to payroll and benefits administration, including new hires, transfers, leaves, and employee status changes.
• Maintains and updates HR policies, procedures, and practices to ensure compliance with legislation and organizational standards.
• Oversees WCB claims, disability management, accommodations, and leave administration.
• Maintains accurate and confidential employee records and HR documentation.
• Supports organizational initiatives related to employee engagement, retention, recognition, wellness, workforce sustainability, and culture.
• Supports labour relations processes, including interpretation and application of the collective agreement within a unionized environment.
• Oversees employee offboarding processes, including exit interviews and transition coordination.
• Participates in HR projects and continuous improvement initiatives, including policy development and HR systems/process enhancements.
• Provides coaching and consultation to leaders related to communication, team effectiveness, employee performance, and conflict management.
• Maintains current knowledge of HR trends, legislation, best practices, and emerging workplace issues through continuous learning and professional development.

Skills

HR generalist

Recruitment

Labour relations

Occupational health and safety

WCB

HR systems

Microsoft Office

Teams

SharePoint

HRIS

Education

HR degree

Tools

HRIS platforms

SharePoint

Microsoft Teams

MS Office

Job description

WIN House provides individuals and their children fleeing violence with crisis response and intervention, safe temporary accommodation, and support for basic needs. Through trauma-informed, client-centered services, clients are connected to resources, information, advocacy, and community supports that promote safety, stability, and long-term wellbeing. WIN House is committed tooperatingwithin a low-barrier, inclusive model of care that supports safe and sustainable exits from violence.

What You Will Do

Reporting to the Chief Programs and Operations Officer, the People & Culture Business Partner provides strategic and operationalpeople and culturesupport across a broad range of functions, including recruitment and selection, onboarding, employee and labour relations, disability management, health and safety, policy development, employee engagement, HR systems, and organizational culture initiatives. The role partners closely with leaders to foster a psychologically safe, high-performing, and values-driven workplace within a complex, unionized, 24/7 environment.

This opportunity is ideal for an HR professional who is passionate about people, organizational culture, and contributing to meaningful work that supports women and children fleeing violence at WINHouse.

The People & Culture Business Partner regularlydemonstratesinitiative and proactively undertakes the following key responsibilities:

• Supports the development of a psychologically safe, trauma-informed, inclusive, and values-driven workplace culture.
• Provides guidance and support to leaders in staff, supervisory, recruitment,labourrelations, and health and safety meetings.
• Supports performance management processes, including goal setting, performance feedback, career development, succession planning, and competency/KPI development.
• Partners with managers on full-cycle recruitment and selection to ensure alignment between organizational needs, role requirements, and candidate fit.
• Leads employee onboarding and orientation processes, including ongoing review and enhancement of related programs and resources.
• Provides guidance to leaders on employee relations matters, including discipline, conflict resolution, mediation, investigations, and grievance processes.
• Communicates and delivers training related toHRpolicies, procedures, and best practices.
• Provides direction and coordination related to payroll andbenefitsadministration, including new hires, transfers, leaves, and employee status changes.
• Maintains and updatesHRpolicies, procedures, and practices to ensure compliance with legislation and organizational standards.
• Oversees WCB claims, disability management, accommodations, and leave administration.
• Maintainsaccurateand confidential employee records and HR documentation.
• Supports organizational initiatives related to employee engagement, retention, recognition, wellness, workforce sustainability, and culture.
• Supportslabourrelations processes, including interpretation and application of the collective agreement within a unionized environment.
• Oversees employee offboarding processes, including exit interviews and transition coordination.
• Participates in HR projects and continuous improvement initiatives, including policy development and HR systems/process enhancements.
• Provides coaching and consultation to leaders related to communication, team effectiveness, employee performance, and conflict management.
• Maintains current knowledge of HR trends, legislation, best practices, and emerging workplace issues through continuous learning and professional development.

Who You Are

The ideal candidate will have post-secondary education in Human Resources Management,LabourRelations, Business Administration, or a related field, along with a minimum of five years of progressive experience in a human resources generalist or business partner role. Experience in recruitment andselection, employee andlabourrelations, occupationalhealthand safety, WCB, disability management, and HR systems isrequired, preferably within a unionized environment.

The successful candidate willdemonstratestrong knowledge of employment legislation, collective agreement interpretation, and HR best practices, with the ability to navigate complex and evolving situations using sound judgment and professionalism. Strong interpersonal, communication, organizational, and problem-solving skills are essential, along with the ability to manage sensitive and confidential information with discretion.Proficiencyin Microsoft Office applications, including Teams and SharePoint, as well as HRIS platforms, isrequired. A commitment to fostering a psychologically safe, inclusive, andvalues-driven workplace culture is essential.

The Details

The role will beprimarilyworking out of our Business Office with hours of work from 8:30 A.M. to 4:30 P.M. Monday to Thursday and 8:30 A.M. to 2:30 P.M. on Fridays.This position is primarily office-based, with the possibility of hybrid work or flex time at WIN House’s discretion.Someearly mornings,evenings,and weekends may berequired.WIN House offers a pet-friendly, team-oriented working environment.

As a Living Wage Employer, we are committed to fair pay practices that reflect the value of our employees' work. The salary range forthisposition is $80,000 - $85,000 per year combined with a comprehensive extended health benefit package and pension plan.

Prerequisites

The successful candidate willbe requiredtosubmita Criminal Record Check including a vulnerable sector check, a current Child Welfare check,and must be willing to sign an Oath of Confidentiality.

WIN House is committed to making diversity, equity, and inclusion a central part of everything we do – from how we deliver services to how we build our teams. We strive to have a workforce that is representative of those we serve, and of our communities. We encourage applicationsfrom all qualified applicants including women, disabled people, Black, Indigenous, People of Color, people from the 2SLGBTQIA+ community, and other equity-seeking groups. If you require accommodation during the application process, please reach out to [e-mail] .

WIN Houseoperatesin several locations throughoutAmiswacîwâskahikanon Treaty 6 territory, the territory and gathering place of diverse Indigenous peoples including thePapaschase, Cree, Nakota Sioux, Dene, Ojibway, and many others, and the homeland of the Métis Nation.