People & Culture Associate

Indochino; Vancouver; Hybrid; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Equity

Comprehensive benefits

Growth opportunities

Flexible & Hybrid

Discounted Employee pricing

Free Suit Every Year

3 weeks vacation

Job summary

Indochino in Vancouver, BC is seeking an entry-level HR professional to learn and contribute across HR functions. You will support recruitment, onboarding, HR operations, and employee relations while gaining exposure to a fast-paced, growth-oriented retail environment.

Ideal candidates hold a business-related degree, have 1+ years in HR or customer-facing roles, and are proficient with MS Office/Google Workspace.

Qualifications

• Bachelor’s degree or diploma in Business Administration or HR-related field.
• 1+ years of experience in HR is an asset.
• Experience in retail or customer-facing environments is a strong asset.

Responsibilities

• Coordinate high-volume retail hiring (job postings, interview scheduling, candidate communication).
• Support onboarding processes for new hires across multiple locations.
• Prepare offer letters, contracts, and new hire documentation for Retail and HQ Staff.
• Ensure a seamless and positive candidate and onboarding experience.
• Maintain accurate employee records and HR systems (HRIS).
• Process and support with employee changes including promotions, transfers and terminations.
• Support payroll coordination and employee data updates.
• Maintain the HRIS and SharePoint, ensuring information is up to date.

Skills

Strong organizational skills

Attention to detail

Communication & interpersonal skills

HRIS experience is a plus

Education

Bachelor’s degree in Business Administration

Diploma in Business Administration

Tools

Microsoft Office

Google Workspace

HRIS software

Job description

Do you have a Diploma/Degree in Business or a similar discipline? Are you looking for an entry-level HR position where you will gain experience in all functional areas of HR? If so this is the job for you! Come join us and help build the HR department into a best in class organization. You will make a difference by helping the Company achieve its financial and growth targets; we work in an exciting environment where your innovation and creativity are needed. You will be working under the leadership of a progressive HR Leader who is committed to helping you develop into an exceptional HR practitioner, and who values promoting internally. If you have a great attitude and a desire to learn and grow.

RESPONSIBILITIES:

Recruitment & Onboarding Support

• Coordinate high-volume retail hiring (job postings, interview scheduling, candidate communication)
• Support onboarding processes for new hires across multiple locations
• Prepare offer letters, contracts, and new hire documentation for Retail and HQ Staff
• Ensure a seamless and positive candidate and onboarding experience

HR Operations & Administration

• Maintain accurate employee records and HR systems (HRIS)
• Process and support with employee changes including promotions,transfersand terminations
• Support payroll coordination and employee data updates
• Maintainthe HRIS andSharePoint– ensuring the information is up to date and accurately filed at all times
• Update andmaintainall HR related checklists and Organizational Charts
• Responsible for thetimelyresponse to queries in the general Talent Inbox
• Assistwith creatingemployee allowance codes for new hires and for twice annual issuance
• Track key HR metrics (turnover, hiring, attendance)
• Assist with reporting and documentation

Employee Relations Support

• Provide basic guidance on policies and elevate more complex issues
• Support documentation for employee relations matters
• Help ensure consistent application of policies across locations

Compliance & Process Support

• Ensure employee files and documentation meet legal and company standards
• Support audits and compliance checks
• Help maintain and update HR policies and procedures

Office Management

• Ensure office space is fully stocked and maintained, including stationaries, kitchens, boardrooms and common areas
• Maintain and enhance relationships with all office related vendors, including security company, repairs/building maintenance, food and beverage service, recycling and janitorial services, courier and storage services. Ensure we have the right service levels and that the vendors are performing per agreement
• Assist with planning and coordination of company celebrations and People & Culture health, safety and wellness initiatives
• Other projects and tasks, as assigned

REQUIREMENTS:

• Bachelor’s degree (preferred) or diploma in Business Administration, or a similar discipline related to HR
• 1+ years of experience in HR is an asset
• Experience in retail or customer-facing environments is a strong asset
• Strong organizational skills
• High attention to detail and accuracy
• Strong communication and interpersonal skills
• Proficiency with Microsoft Office / Google Workspace (HRIS experience is a plus)
• Competitive base salary range of $50,000 to $60,000 CAD
• This role is eligible for equity, contributing to a competitive total compensation package
• Comprehensive benefits, growth opportunities, and the chance to shape a critical growth function at a pivotal stage
• Flexible and Hybrid Working Environment
• Discounted Employee pricing
• Free Suit Every Year
• 3 weeks’ vacation on joining the company