HR Business Partner Consultant, Corporate Retail Stores

Canadian Tire Corporation, Limited; Calgary; On-site; CAD 64,000 - 106,000; Full time

Benefits offered by this job

Store discounts

Profit sharing

Mental health benefits

Job summary

Canadian Tire Corporation, Limited is seeking an HR Business Partner Consultant to provide frontline employee relations support for our large Corporate Retail Store population in Canada. You will counsel employees and managers, lead investigations, and coach leaders on performance and accommodation decisions.

The role emphasizes inclusive practices and stakeholder collaboration. The position requires post-secondary HR education and at least five years in employee relations.

Qualifications

• Post secondary education in Business Administration, Human Resources, or a related field
• Minimum 5 years of experience in a Human Resources role with a focus on employee relations, preferably within a high-volume or retail environment
• Strong knowledge of HR principles, practices, and employment legislation
• Skilled in building and maintaining strong relationships with business partners, effectively driving decision-making without direct authority
• Capable of working seamlessly and inclusively across multiple diverse employee populations
• Demonstrated ability to use sound judgement in order to analyze a situation, and take well-informed and decisive action
• Excellent communication, interpersonal, and conflict resolution skills
• Experience conducting workplace investigation and inquiry is an asset
• Proficiency in Microsoft Office Suite and HRMS/HCM systems; Experience with Workday is an asset

Responsibilities

• Provide frontline employee relations support for our high-volume Corporate Retail Store population
• Deliver employee and manager support with counsel on HR inquiries and workplace concerns
• Lead workplace inquiries and mediation to resolve conflicts and de-escalate situations
• Coach and support District Managers and Store Managers on employee issues, performance, and terminations
• Assist with non-medical accommodation decisions and communication with employees and managers
• Apply knowledge of HR disciplines to support business decisions and people outcomes

Skills

Employee relations

Performance management

Disability/leave management

HR policies

Stakeholder engagement

Education

Post-secondary education in Business Administration, Human Resources, or related field

Tools

Workday

HRMS/HCM systems

Job description

The Consultant, HR Business Partner provides frontline employee relations support for our high-volume Corporate Retail Store population. The focus of this role is to deliver employee and manager support by providing counsel in service of HR related inquiries, leading workplace inquires resulting from employee and manager concerns, and partnering with various stakeholders to deliver outcomes in a consistent, effective, and inclusive manner. Provide swift and effective mediation for employees and leaders experiencing workplace conflict to achieve resolution and support de-escalation Provide coaching, consultation and support to District Managers and Store Managers on individual employee issues, corrective action, performance management and terminations. Review and partner with employees and managers to deliver outcomes for non-medical accommodation requests in support of employee well-being Leverage extensive knowledge of HR disciplines (including employee relations, performance management, disability/leave management, etc.) to provide specialized support beyond the capabilities of employee and manager self-service systems Identify and suggest options for the business and coach the business leaders to understand their actions and potential outcomes of people- related decisions.

What you bring

• Post secondary education in Business Administration, Human Resources, or a related field
• Minimum 5 years of experience in a Human Resources role with a focus on employee relations, preferably within a high-volume or retail environment
• Strong knowledge of HR principles, practices, and employment legislation
• Skilled in building and maintaining strong relationships with business partners, effectively driving decision-making without direct authority.
• Capable of working seamlessly and inclusively across multiple diverse employee populations
• Demonstrated ability to use sound judgement in order to analyze a situation, and take well-informed and decisive action
• Excellent communication, interpersonal, and conflict resolution skills
• Experience conducting workplace investigation and inquiry is an asset
• Proficiency in Microsoft Office Suite and HRMS/HCM systems; Experience with Workday is an asset

Our typical hiring range is between $64,000.00 and $106,000.00 CAD Annual. The target salary range is between $80,000.00 and $85,000.00 CAD Annual. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements. This posting represents an existing vacancy within our organization. We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can. We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.

We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here.