Pension and Benefits Administrator

Toronto Community Housing Corp.; Toronto; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

Toronto Community Housing Corp. is looking for a Pension & Benefits Administrator who will manage the full cycle of pension and benefits administration. This hybrid role allows flexibility in work location while requiring expertise in defined benefit pension plans. Ideal candidates will have a solid background in pension management, effective communication skills, and experience working within unionized environments.

Benefits

Comprehensive benefits package

Paid annual vacation days

Defined benefit pension plan

Health and dental benefits

Employee assistance program

Training and development programs

Qualifications

• 3-5 years specializing in pension administration, preferably in a unionized environment.
• Advanced knowledge of pension administration and collective bargaining agreements.
• Working knowledge of Canada Pension Plan, Employment Standards Act.

Responsibilities

• Full cycle pension and benefits processing from New Hire documentation to termination.
• Coordinate retirement processes for retiring employees.
• Provide timely communications regarding pension to all levels of staff.

Skills

Pension administration

Benefits management

Communication

Analytical skills

Problem solving

Education

Completed College Diploma in business administration or science

Bachelor's Degree

Certified Employee Benefits Specialist (CEBS)

Tools

Ceridian Insync

Dayforce HRIS

MS Office (Word, Excel, Outlook)

Job description

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum three (3) weeks of paid annual vacation days, increasing with years of service
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount.

Hybrid Job: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

Do you see yourself working for one of the largest social housing providers in North America that is dedicated to improving the lives of its residents? Are you a dynamic, service-oriented individual who is eager to learn and expand on current skill sets as a Pension Administrator! If this sounds like you, then we have an opportunity you won’t want to pass up! We are looking for a Pension & Benefits Administrator to be accountable for the administration and day to day responsibilities of processing timely accurate solutions to complex benefit issues in a manner that supports TCHC’s tenant focus.
This role will respond directly to client inquiries that can be diverse and in-depth and that are received from a variety of sources.

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

What you’ll do

• Full cycle pension and benefits processing/administration from New Hire documentation to date of termination of all employees & those continuing into retirement. Maintain eligibility periods for pension
• Responsible for year-end submission of Pension Adjustments to OMERS.
• Responsible for processing and submission of Employee’s Annual Pension Statements to OMERS
• Responsible for accurately setting up and timely updating of employee pension and benefits information into all systems and early identification of issues within systems.
• Coordinate retirement processes for retiring employees.
• Process and verify transactions to update the master/payroll files related to TCHC payroll and personnel matters according to policy, legislative requirements and collective agreements
• Adhere to ‘grand-parented’ Letters of Agreements within CBA’s
• Calculates amounts for processing such as pension deductions according to Pension Benefits Act, TCHC policy, CRA and other legislative requirements, Collective Agreements, & established TCHC practices & procedures.
• Remittance Reconciliation -Processes & reconciles all financial activities related to employee pension and benefits plans, including 3rd party remittances for external organizations in connection with group life insurance, LTD, Dental, Extended Health etc., & pension
• Communication/Liaise - Administers and provides information to staff on payroll issues and provides timely and proactive communications regarding pension to all levels of staff, government agencies or private companies.
• Respond to employee request for benefit clarification of family members, taxable benefits, coverage details and service, disability coverage, benefit provider discrepancies
• HR & Systems Management of Special Situation Payment/Deductions - Processes and/or verifies transactions to update the Master files in HR and Payroll systems related to pension matters according to policy and legislative requirements, collective agreements and TCHC practices and procedures.
• Verify data integrity and ensure that all systems house identical information.
• Act as the backup for the Benefits Administrator
• Provide support to the Disability Management Team
• Provide reports related to Pension and Benefits as requested by Management and Auditors.
• Participate in special projects as assigned

What you’ll need

• Completed College Diploma in business administration or science, Bachelors Degree preferred
• Benefits/Pension Certification: Completion of Certified Employee Benefits (CEB) or Certified Employee Benefits Specialist (CEBS), is an asset
• 3-5 years specializing in pension administration, preferably in a unionized environment
• 3 years working knowledge and experience in Defined Benefit Pension plans administration and Benefits
• Solid experience in administering multiple Defined Benefit Pension plans is considered an asset.
• Advanced knowledge of pension administration and collective bargaining agreements.
• Extensive experience and proficiency using computerized office/payroll systems (ie MS Office Word, Excel, Outlook, Time and Attendance, Ceridian Insync, Dayforce HRIS).
• Working knowledge of the Employment Standards Act, Canada Pension Plan, Canada Revenue Agency regulations, Service Canada, EHT, WSIB.

What’s next

Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted to move forward in the hiring process. If you are contacted, the process will include an interview, written/practical test, and reference check.
Please note: This temporary position may be extended or become permanent in order to meet business needs. If this occurs, the position may not be reposted.

INDS