Peer Support Supervisor

Downtown Eastside Women's Centre; Vancouver; On-site; CAD 48,000 - 53,000; Full time

Benefits offered by this job

Extended health & dental coverage

Life insurance

Municipal Pension Plan

Paid vacation & holidays

Staff development days

Job summary

Downtown Eastside Women's Centre seeks a Peer Support Supervisor to oversee the Shelter Program, coordinating and supervising Peer Support staff to meet contract requirements and the centre's mission in Vancouver. The role requires collaboration with the Shelter Manager and other DEWC staff, applying trauma-informed care and feminist, anti-oppression principles.

The incumbent will manage HR matters in absence of the Manager and promote integrated services for women, with a focus on supporting

Qualifications

• Minimum 2 years supervisory experience (preferable in a unionized environment).
• Ability to promote and articulate the mission, mandate, philosophy, and values of DEWC.
• Knowledge of issues impacting women in the DTES, including gender-based violence, mental health, homelessness, and addictions with trauma-informed care.
• Ability to work and support staff in a busy, crisis-driven environment with multiple demands and priorities.
• Strong organizational and administrative skills including record keeping and scheduling.

Responsibilities

• Oversee the Shelter Program through planning, coordinating, scheduling, supervising, and directing Peer Support staff.
• Ensure services meet contract requirements and DEWC philosophy and mandate.
• Coordinate with Shelter Manager on HR matters and acting in absence of manager.
• Promote peer support principles and integrated services for women.
• Work from a feminist perspective within an anti-oppression framework.

Skills

Supervisory experience

Mission alignment

Trauma-informed care

Organizational skills

Record keeping

First Aid Certification

NVCI

Job description

The Downtown Eastside Women's Centre (DEWC) exists to support and empower women and children, living in extreme poverty in the Downtown Eastside of Vancouver, who are particularly vulnerable to violence, exploitation, injustice and injury. Through low barrier Drop-In Centers and Emergency Shelters, DEWC provides basic need services, programs, and specialized supports to over 1000 women and children daily to help them survive the conditions that surround them. See website (www.dewc.ca ) for details on our mission and mandate as well as programs and services.

The Opportunity

The Peer Support Supervisor is responsible for overseeing the Shelter Program through effective planning, coordinating, scheduling, supervising, and directing Peer Support employees. She will ensure services meet the contract requirements as well as the philosophy, mission and mandate of DEWC. Under the direction of the Shelter Manager, the Supervisor is responsible for a range of human resources matters including acting in the absence of the Manager handling emergent and routine issues. The Peer Support Supervisor will work in collaboration with other DEWC staff to promote principles of peer support and integrated services to women. She will work from a feminist perspective and within an anti-oppression framework.

About You

• You have a minimum of 2 years related experience in a supervisory position, preferable within a unionized environment.
• You will promote and articulate the mission, mandate, philosophy, and values of DEWC.
• You are knowledgeable of the issues impacting women in the dtes, including gender-based violence, mental health, homelessness, and addictions with an understanding of trauma-informed care responses.
• You have the ability to both work and support staff, within a busy, chaotic, crises driven environment where there are multiple demands and prioritize.
• You have efficient organizational and administrative skills including record keeping, scheduling, and problem-solving abilities
• You have or will obtain a First Aid Certification and NVCI.

Benefits of Joining the DEWC Team

Healthcare:Extended health & dental coverage including vision, prescription medications, alternative therapies, EAP, life insurance, and long-term disability.

Paid time off:3 weeks paid vacation in the 1 st year, 4 weeks after 1 year; 13 paid statutory holidays; 12 paid sick days annually; and access to time off to handle family or personal situations.

For your Retirement:Enrolled in the Municipal Pension Plan with a matching contribution from DEWC.

Other perks:Compressed work schedule; employee loan program; regular staff development days; and DEWC employees are considered first for any open positions.

POSITION DETAILS:

• Excluded position: hourly rate $34.97 - $38.25 depending on experience
• Location - 265 & 398
• Application Closing Date: September 28th ,2026 Start Date: ASAP

Indigenous women and women of colour are strongly encouraged to apply / Additional languages spoken an asset.

**While we thank all applicants for their interests, only shortlisted candidates will be contacted**

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