Peer Support Supervisor

Downtown Eastside Women s Centre; Vancouver; On-site; CAD 48,000 - 53,000; Full time

Job summary

The Downtown Eastside Women's Centre (DEWC) in Vancouver is hiring a Peer Support Supervisor to oversee the Shelter Program, planning, coordinating, scheduling and guiding Peer Support staff. Under the Shelter Manager, you will handle HR matters, act in their absence, and collaborate with other DEWC teams to promote peer support within an anti-oppression, feminist framework.

You will support women facing poverty, violence, mental health challenges, homelessness and addictions with

Qualifications

• Minimum 2 years supervisory experience, preferably in a unionized environment.
• Knowledgeable about issues affecting women in DTES, including gender-based violence, mental health, homelessness and addictions, with trauma-informed care.
• Ability to work and support staff in a busy, crisis-driven environment requiring prioritization.
• Strong organizational and administrative skills including record keeping and scheduling.

Responsibilities

• Oversee the Shelter Program through planning, coordinating, scheduling and supervision of Peer Support staff.
• Direct Peer Support staff and ensure services meet contract requirements and DEWC philosophy.
• Handle human resources matters and act in the Shelter Manager's absence.
• Collaborate with DEWC staff to promote peer support and integrated services.
• Apply a feminist perspective and anti-oppression framework.

Skills

Supervisory experience

Trauma-informed care

Organizational skills

Record keeping

Crisis management

Education

First Aid Certification

NVCI (Nonviolent Crisis Intervention)

Job description

The Downtown Eastside Women's Centre (DEWC) exists to support and empower women and children, living in extreme poverty in the Downtown Eastside of Vancouver, who are particularly vulnerable to violence, exploitation, injustice and injury. Through low barrier Drop-In Centers and Emergency Shelters, DEWC provides basic need services, programs, and specialized supports to over 1000 women and children daily to help them survive the conditions that surround them. See website (www.dewc.ca ) for details on our mission and mandate as well as programs and services.

The Opportunity

The Peer Support Supervisor is responsible for overseeing the Shelter Program through effective planning, coordinating, scheduling, supervising, and directing Peer Support employees. She will ensure services meet the contract requirements as well as the philosophy, mission and mandate of DEWC. Under the direction of the Shelter Manager, the Supervisor is responsible for a range of human resources matters including acting in the absence of the Manager handling emergent and routine issues. The Peer Support Supervisor will work in collaboration with other DEWC staff to promote principles of peer support and integrated services to women. She will work from a feminist perspective and within an anti-oppression framework.

About You

• You have a minimum of 2 years related experience in a supervisory position, preferable within a unionized environment.
• You will promote and articulate the mission, mandate, philosophy, and values of DEWC.
• You are knowledgeable of the issues impacting women in the dtes, including gender-based violence, mental health, homelessness, and addictions with an understanding of trauma-informed care responses.
• You have the ability to both work and support staff, within a busy, chaotic, crises driven environment where there are multiple demands and prioritize.
• You have efficient organizational and administrative skills including record keeping, scheduling, and problem-solving abilities
• You have or will obtain a First Aid Certification and NVCI.

Benefits of Joining the DEWC Team

Healthcare:Extended health & dental coverage including vision, prescription medications, alternative therapies, EAP, life insurance, and long-term disability.

Paid time off:3 weeks paid vacation in the 1 st year, 4 weeks after 1 year; 13 paid statutory holidays; 12 paid sick days annually; and access to time off to handle family or personal situations.

For your Retirement:Enrolled in the Municipal Pension Plan with a matching contribution from DEWC.

Other perks:Compressed work schedule; employee loan program; regular staff development days; and DEWC employees are considered first for any open positions.

POSITION DETAILS:

• Excluded position: hourly rate $34.97 - $38.25 depending on experience
• Location - 265 & 398
• Application Closing Date: September 28th ,2026 Start Date: ASAP

Indigenous women and women of colour are strongly encouraged to apply / Additional languages spoken an asset.

**While we thank all applicants for their interests, only shortlisted candidates will be contacted**

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