Peer Support Program Coordinator (After Hours)

Mount Royal University; Calgary; On-site; CAD 72,000 - 91,000; Full time

Benefits offered by this job

Health and dental benefits

Recreation centre membership

Paid vacation and leave

Job summary

Mount Royal University is seeking a Peer Support Program Coordinator (After Hours) to respond to mental health crises on campus after hours (2:00pm–9:00pm). The role supports volunteers and practicum students, coordinating crisis response with university stakeholders to maintain a respectful and compassionate campus environment.

The ideal candidate has a Bachelor degree in Social Work (MSW preferred) with 3–5 years of related experience, strong crisis intervention skills, and a commitment to

Qualifications

• This role requires a Bachelor degree in Social Work (MSW preferred) with 3-5 years related experience.
• Expertise in gender-based violence and violence prevention.
• Experience managing a caseload and crisis response.

Responsibilities

• Develop and coordinate after-hours mental health crisis support services on campus.
• Provide social work services to the MRU community in crisis after-hours.
• Supervise practicum students and provide training to peers.
• Assess risk, triage, and refer to relevant services as needed.
• Collaborate with stakeholders to promote health resources and education.

Education

Bachelor degree in Social Work

MSW preferred

Job description

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Job Title

Job Type

Limited Term

Union

MRSA

Position Classification

SAC09 Academic Services IX

Salary Grade

$71,580.60 - $90,617.80

FT or PT

Full-time

Hybrid Work

This position is ineligible

Position End Date (if applicable)

1/31/2027

Location

About this Position

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About the Role

Reporting to the Healthy Campus Team Manager, Wellness Services, the Peer Support Program Coordinator (After Hours) operates as a subject-matter expert around mental health crises on campus. This role provides support to after-hours Peer Support Café Volunteers and practicum students in responding to mental health crises on campus after-hours (2:00pm to 9:00pm). This role works with stakeholders across the institution to ensure that the University responds to after-hours mental health crises in a respectful and compassionate manner.

This role requires a blend of assessment and crisis intervention skills, administrative duties, practicum student supervision and a dedication to fostering a supportive and inclusive environment. The Peer Support Program Coordinator (After Hours) will contribute to prevention, education and awareness initiatives across campus. This role will be responsible to review legislation and ensure compliance to reduce risk to community members and the reputation of the University. Examples of this include the maintenance of records, the development of consent forms and developing service processes and protocols such as booking appointments and processing referrals to other services and to mental health professionals on and off campus, while ensuring compliance with privacy legislation.

This is a full time limited-term position ending January 31, 2027, with the possibility of extension.

Responsibilities

• Develop and maintain a properly coordinated delivery of after-hours mental health crisis support services on campus.
• Provide social work services for the MRU community who are experiencing mental health crisis or distress after-hours.
• Provide training and supervision to students in a peer support role.
• Supervise practicum students including evaluation of their performance for their program.
• Assessment and intervention - triage and referral.
• Building and maintaining community relationships.
• Policy analysis and policy development.
• Designing and implementing evidence-informed health promotion initiatives (e.g., advocacy, policy, peer-led programming, creating supportive environments, capacity building, and education-based initiatives) in collaboration with key stakeholders.
• Delivering health training workshops and presentations.
• Working closely with students and student groups.
• Effectively promoting existing health resources.
• Reporting on the impact of programing initiatives for a variety of stakeholders.
• Assisting in grant proposal and report writing as appropriate.

Qualifications

• Bachelor degree in Social Work (MSW preferred) or a related field in combination with 3-5 years related experience.
• Expertise in gender-based violence and working in violence prevention.
• Experience in managing a case load.
• Experience supporting someone in crisis, including domestic violence, thoughts or plans of suicide.
• Experience in conducting risk assessments, safety plans, a thorough understanding of confidentiality and the limitations to confidentiality.
• Experience in applying principles of equity, diversity and inclusion throughout all aspects of policy, education and support services.
• Experience in working across disciplines and with multiple stakeholders.
• Experience with applying research to practice.
• Experience working with students or in a university environment.
• Experience volunteering with Distress Centre or another crisis service is an asset.
• Strong crisis intervention skills and the ability to remain calm in high-pressure situations.
• Excellent communication and interpersonal skills.

Salary Range: $71,580.60 - $90,617.80

Closing Date: August 14, 2026

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor’s degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan .

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability benefits.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.