Payroll & Human Resources Representative

Canadian Blood Services; Ottawa; Hybrid; CAD 57,000 - 67,000; Full time

Benefits offered by this job

Defined benefits pension

Job summary

Canadian Blood Services is seeking a Temporary full-time Payroll & Human Resources Representative to join the Talent Programs team. You will guide employees on HR policies, manage pay-related provisions, and maintain HRIS data to support a compliant workforce.

You will administer pension and benefits, support program changes, and generate timely reports while collaborating with Talent Management and the People team to ensure accurate payroll and employee lifecycle management.

Qualifications

• Post-secondary education in HR, payroll or business administration.
• At least 3 years' experience in HR, payroll and HRIS (SAP preferred).
• Experience supporting pay inquiries and benefits/pension administration.
• Experience in a unionized environment is an asset.
• Knowledge of multiple collective agreement provisions relating to pay and entitlements.
• MS Office skills (Word, Excel, Outlook).
• Excellent communication skills, both oral and written.

Responsibilities

• Provide guidance on HR policies, programs, benefits, and pension provisions.
• Maintain employee data in HRIS accurately.
• Implement changes to programs and provisions across internal practices.
• Support employees and managers on pay and eligibility.
• Administer pension and benefit programs.
• Generate reports as required by collective agreements.
• Collaborate with Talent Management and People team.

Skills

Communication

Payroll processing

HR policies

MS Office

Attention to detail

Education

Post-secondary education in HR/Payroll/Business Admin

Tools

SAP HRIS

Job description

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

• Job posting ID: 8533
• Employment status: Temporary full-time
• Position's anticipated start date: 2026-10-05
• Position's anticipated end date: 2027-03-26
• Salary/Rate of pay: $56,900 - $66,500
• Application deadline: 2029-09-25

Together, the work we do connects people and changes lives - including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About The Role

Canadian Blood Services is looking for a Temporary full-time, Payroll & Human Resources Representative to join our dynamic Talent Programs team.

The Talent Programs team oversees recruitment, talent development, and employee engagement initiatives to ensure a capable workforce that supports Canadian Blood Services mission and vision as well as implementing HR policies and programs that adhere to regulatory requirements.

In this role, you will be responsible for providing guidance and support to employees on HR policies, HR programs, benefits, pension and pay related provisions of multiple collective agreements and the terms & conditions of employment. You will maintain information in relation to employee life cycle events within the Human Resources Information System (HRIS), ensuring the integrity of the data and adherence to best practices. You will also partner with Talent Management and peers to ensure implementation of new or changing programs/provisions that are supported and incorporated into internal practices, managed within the HRIS system as appropriate, and provide guidance to employees and managers on their application/eligibility.

Formula for Success

• Drawing on your effective communication and interpersonal skills, you will be the first point of contact for general inquiries and provide information on matters related to Human Resources policies, programs, and procedures; pay and quota related provisions of collective agreements and terms of conditions. You will also support members of the People, Culture & Performance team in the area of Labour and Employee Relations.
• Leveraging your attention to detail and strong analytical and problem-solving skills, you will apply diversified and complex procedural rules/processes in support of employee changes including new hires, internal movements, leaves of absence, return to work, layoff and recall, termination, and retirement.
• Utilizing your excellent organizational and prioritization skills, you will manage pay related changes in accordance with collective agreement provisions and non-unionized compensation guidelines.
• Effectively administer pension and benefit programs in accordance with plan and legislated criteria. You will maintain databases, gather information and generate reports as prescribed by the collective agreements.
• Harnessing your excellent customer service skills, you will support and guide management on Human Resources programs, policies, and procedures.

Desired Education And Skills

• Completion of a post-secondary level education in Human Resources, Payroll, Business Administration.
• Minimum of 3 years related experience related to Human Resources, Payroll and supporting an HRIS system, preferably SAP.
• Previous experience providing employee support for pay related inquiries and benefits/pension administration.
• Previous experience working within a unionized environment will be considered an asset.
• The role requires a strong knowledge of multiple collective agreement provisions relating to pay and employee entitlements.
• Experience in MS Office, including Word, Excel and Outlook.
• Excellent communication skills, both oral and written.

What We Offer You

• Percent in lieu of vacation and benefits.
• Annual performance award up to 5%.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What You Can Expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada.

We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

#INDCBS