Payroll & HRIS Supervisor

Jobtailor; Markham; On-site; CAD 45,000 - 60,000; Full time

Job summary

Jobtailor is seeking an administrative professional to support the Patient Support Program in Markham, Ontario. You will manage data entry, communications, and document processing while maintaining confidentiality and accuracy.

The role requires strong organizational skills, bilingual English/French is preferred, and the ability to work independently in a fast-paced environment. This is a full-time on-site position supporting our Canadian operations.

Qualifications

• Grade 12 with 2 years of secretarial or office administration education/experience.
• Bilingualism English and French preferred.
• Experience with Patient Support Programs is an asset.
• Excellent verbal and written communication, listening, and customer service skills.
• Accurate data entry into paper and electronic forms.
• Proficient in Microsoft Office and databases.
• Ability to learn quickly, adapt, and multitask in a fast-paced environment.

Responsibilities

• Provide administrative support within the assigned Patient Support Program.
• Process safety data, fulfillments/reviews, communications, field staff support, reports, data cleanup, meetings, and filing-system maintenance.
• Enter complete and high-quality data into database systems.
• Manage inbound faxes and email communications.
• Perform ad hoc administrative duties.
• Process program data from different service contact points.
• Handle inbound/outbound correspondence (email, phone, fax).
• Prepare and send program letters and materials.
• Collaborate with the team on administrative duties.
• Identify opportunities to improve processes and template forms.
• Review program documentation for completeness and data accuracy.

Skills

Data Entry

Administrative Support

Clerical Support

Process Optimization

Database Management

Education

Grade 12 + Community College

Tools

MS Office

Database Systems

Phone Systems

Job description

• Provide administrative and clerical support within the assigned Patient Support Program
• Process safety data, fulfillments/reviews, communications, field staff support, reports, data cleanup, meetings, filing-system maintenance, and general administrative tasks
• Enter complete and high-quality data into database systems
• Manage inbound faxes and email communications
• Perform ad hoc administrative duties
• Process pertinent program data received through different service contact points
• Manage email, phone, and fax correspondence
• Handle incoming and outgoing correspondence
• Prepare and send program letters and materials
• Collaborate with the team on administrative duties
• Identify opportunities to improve and optimize processes and template forms
• Review program documentation for completeness and consistency to maintain data accuracy
• Perform other duties assigned by the manager

Requirements

• Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services
• Bilingualism (English and French) is preferred
• Experience working with Patient Support Programs is an asset
• Excellent verbal and written communication, listening, and customer service skills
• Accurate data entry into paper and electronic forms
• Ability to learn quickly, adapt, and multitask in a fast-paced, changing environment
• High proficiency with information technology, Microsoft Office applications, phone systems, and databases
• Typing skills and ability to use computer-based programs
• Strong organizational skills and ability to cope with changing priorities
• Ability to work independently with minimal supervision
• Ability to maintain confidentiality when handling patient data and information
• Ability to work collaboratively in a team environment
• No specific years of experience are required because the posting provides an education/experience alternative without a minimum duration

Core Competencies

Demonstrates strong administrative and clerical support capabilities, with a focus on accurate data entry, effective communication, and process optimization within Patient Support Programs. Proficient in managing correspondence and maintaining confidentiality while working collaboratively in a team environment.

Highest-signal resume keywords

• Bilingualism (English And French)
• Data Entry Accuracy
• Microsoft Office Proficiency
• Organizational Skills
• Patient Support Program Experience

Hard Skills

• Data Entry
• Administrative Support
• Clerical Support
• Process Optimization
• Database Management

Soft Skills

• Communication Skills
• Customer Service Skills
• Adaptability
• Team Collaboration
• Organizational Skills

Industry Keywords

• Patient Support Programs
• Confidentiality
• Office Administration

Tools & Technologies

• Microsoft Office Applications
• Database Systems
• Phone Systems