Payroll & Benefits Manager

Starwood Hotels; Mayfair; On-site; CAD 75,000 - 113,000; Full time

Benefits offered by this job

Designed by Nature work environment

Free meals on duty

Employee Assistance Program

Job summary

Starwood Hotels seeks a Payroll & Benefits Manager to oversee accurate, timely payroll for all hotel staff, ensuring compliance with payroll laws and internal reporting. The role collaborates with Finance, People Ops, and department heads to maintain precise records and robust payroll controls.

Experience with Fourth is helpful but not mandatory; training is available for strong payroll professionals who can quickly adapt to new systems. The position offers growth in a hospitality-focused team.

Qualifications

• > Previous payroll experience with a good understanding of UK payroll legislation.
• > Strong numerical, analytical and reconciliation skills.
• > Good Excel skills and attention to detail.
• > Ability to work accurately to strict deadlines.
• > Strong communication and organisational skills.
• > Desirable: Payroll experience within a hotel or hospitality environment.
• > Desirable: Experience using Fourth or similar payroll/workforce systems.
• > Desirable: Experience processing service charge or tronc.
• > Desirable: Experience with payroll journals and balance sheet reconciliations.
• > Desirable: CIPP or equivalent payroll qualification.

Responsibilities

• Manage the end-to-end monthly payroll process for all hotel employees.
• Ensure salaries, hourly wages, overtime, holiday pay, bonuses, service charge/tronc and other adjustments are processed accurately and on time.
• Review and process starters, leavers, salary changes, promotions and other employee changes.
• Ensure compliance with PAYE, National Insurance, pensions, Auto Enrolment and statutory payments including SSP and SMP.
• Review payroll reports prior to final approval and investigate any unusual or incorrect payments.
• Manage and reconcile pension contributions and payroll-related deductions.
• Reconcile payroll, service charge/tronc and related balance sheet accounts each month.
• Prepare and review payroll journals for posting to the general ledger.
• Work closely with HR and department heads to ensure payroll information and employee records are accurate.
• Respond to employee payroll queries and resolve discrepancies in a timely and professional manner.
• Produce payroll reporting and analysis covering labour costs, headcount, overtime and other key payroll trends.
• Support payroll budgeting and forecasting, including providing information on headcount and labour cost changes.
• Maintain strong payroll controls, supporting documentation and clear audit trails.
• Support internal and external audits and provide payroll information when required.
• Identify opportunities to improve payroll processes, controls and efficiency while maintaining strict confidentiality.

Skills

Payroll experience

UK payroll legislation

Numerical skills

Excel

Communication

Organisational skills

Fourth payroll systems

Tools

Fourth

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Payroll & Benefits Manager

is responsible for the accurate, timely and compliant processing of payroll for all hotel employees, ensuring employees are paid correctly and all payroll-related statutory, pension and internal reporting requirements are met.

The role works closely with Finance, People Ops and hotel department heads to maintain accurate payroll records, control payroll costs and provide clear payroll reporting and analysis.

Experience using Fourth would be advantageous, but is not essential. Training can be provided for candidates with strong payroll experience and the ability to quickly learn new systems.

Principle Duties And Responsibilities

• Manage the end-to-end monthly payroll process for all hotel employees.
• Ensure salaries, hourly wages, overtime, holiday pay, bonuses, service charge/tronc and other adjustments are processed accurately and on time.
• Review and process starters, leavers, salary changes, promotions and other employee changes.
• Ensure compliance with PAYE, National Insurance, pensions, Auto Enrolment and statutory payments including SSP and SMP.
• Review payroll reports prior to final approval and investigate any unusual or incorrect payments.
• Manage and reconcile pension contributions and payroll-related deductions.
• Reconcile payroll, service charge/tronc and related balance sheet accounts each month.
• Prepare and review payroll journals for posting to the general ledger.
• Work closely with HR and department heads to ensure payroll information and employee records are accurate.
• Respond to employee payroll queries and resolve discrepancies in a timely and professional manner.
• Produce payroll reporting and analysis covering labour costs, headcount, overtime and other key payroll trends.
• Support payroll budgeting and forecasting, including providing information on headcount and labour cost changes.
• Maintain strong payroll controls, supporting documentation and clear audit trails.
• Support internal and external audits and provide payroll information when required.
• Identify opportunities to improve payroll processes, controls and efficiency while maintaining strict confidentiality.

Qualifications & Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential

• Previous payroll experience with a good understanding of UK payroll legislation.
• Strong numerical, analytical and reconciliation skills.
• Good Excel skills and attention to detail.
• Ability to work accurately to strict deadlines.
• Strong communication and organisational skills.

Desirable

• Payroll experience within a hotel or hospitality environment.
• Experience using Fourth or similar payroll/workforce systems.
• Experience processing service charge or tronc.
• Experience with payroll journals and balance sheet reconciliations.
• CIPP or equivalent payroll qualification.

Why Choose Us?

Our Culture Is Caring And Thoughtful, And We Deliver Good-natured And Informed Service, Perfectly Executed To Evoke a Sense Of Fulfillment And Well-being. As a Part Of Our Team, You Can Look Forward To Activities And Perks That Drive Your Passion For Nature Such As

• A "Designed by Nature" work environment
• Free healthy & nutritious meals on duty
• 24-hour Employee Assistance Program
• Flu vaccinations vouchers
• Eye care contributions
• Social events throughout the year
• Wedding and Baby gifts
• Travel season ticket loan
• Complimentary chiropodist & reflexology treatment
• West End Club - discounts in local shops, hotels, bars and restaurants
• Spa, Food & Beverage discounts ranging from 30% - 50%
• Guest experience stay - enjoy an overnight stay and experience our restaurant and bars
• Opportunities to be involved in charity and community events
• All Starwood Hotels discounted employee/friends and family room rates
• Enhanced Holiday Benefit
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can

About Us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.