Pay EuX Analyst: P2P Service Desk (Montreal)

BLV - Value Chain Partners; Montreal (administrative region); On-site; CAD 51,660; Full time

Job summary

A leading consulting firm seeks an Analyst – Pay End User Experience to join their Global P2P Operations team in Montreal. This role involves managing P2P service desk queries, ensuring efficient service delivery, and improving the end user experience. Applicants should be bilingual in French and English, possess 2-4 years of experience in the P2P domain, and have strong problem-solving skills. The position is office-based with a contract until August 2027, offering an hourly remuneration of $37.5.

Qualifications

• 2-4 years of work experience in the P2P domain.
• Experience in Invoice Processing, Vendor Payments and Reconciliation.
• Strong interpersonal and communication skills.

Responsibilities

• Manage P2P service desk queries efficiently.
• Ensure timely resolution of inbound customer inquiries.
• Act as an advocate for P2P service delivery model.

Skills

Bilingual in French and English

Process improvement mindset

Analytical and problem-solving skills

Customer experience

Tools

Service Now

SAP

Microsoft Office

Job description

A leading consulting firm seeks an Analyst – Pay End User Experience to join their Global P2P Operations team in Montreal. This role involves managing P2P service desk queries, ensuring efficient service delivery, and improving the end user experience. Applicants should be bilingual in French and English, possess 2-4 years of experience in the P2P domain, and have strong problem-solving skills. The position is office-based with a contract until August 2027, offering an hourly remuneration of $37.5.