Patroller - Winnipeg

Indigo Park Canada Inc.; Winnipeg; On-site; CAD 30,000 - 39,000; Full time

Job summary

Indigo Park Canada Inc. is seeking a dedicated Parking Enforcement Officer to patrol assigned areas, ensure compliance with parking regulations, and deliver excellent public service. The role blends independent work with community engagement in a fast-paced environment.

The position emphasizes effective communication, problem solving, and attention to detail, with responsibilities ranging from issuing warnings to maintaining logs and assisting the public with parking concerns.

Qualifications

• Minimum 2–3 years of customer service experience.
• Strong communication and interpersonal skills.
• Demonstrated problem solving skills.
• Able to maintain a professional demeanor in all situations.

Responsibilities

• Patrol properties to maintain safety.
• Maintain communication with dispatch via two-way radio or cell phone.
• Relay information about incidents to appropriate personnel.
• Write warnings and citations for illegally parked vehicles.
• Identify vehicles in violation of parking codes.
• Observe and report hazardous conditions and suspicious objects or vehicles.
• Monitor environmental conditions for potential hazards.
• Enter and retrieve vehicle information with a handheld device.
• Investigate and respond to disputes regarding contested citations.
• Prepare and maintain activity logs and records.

Skills

Customer service

Communication

Problem solving

Professional demeanor

Teamwork

Independent work

Attention to detail

Basic computer skills

Criminal record check

Tools

Two-way radio

Hand‑held device

Cell phone

Job description

Are you someone who enjoys working outdoors, interacting with the public, and helping keep communities safe and organized? We are seeking a professional and customer-focused Parking Enforcement Officer to patrol assigned areas, ensure compliance with parking regulations, and provide exceptional service to the public.

This role offers a combination of independent work, community engagement, and problem-solving in a fast-paced environment.

Why Join Us?

• Work independently while making a positive impact in the community.
• Opportunities for training and professional growth.
• Supportive team atmosphere.

Responsibilities

• Patrol properties to maintain safety
• Maintain close communication with dispatch using two-way radio or cell phone
• Relay information about incidents or emergencies to appropriate personnel
• Write warnings and citations for illegally parked vehicles
• Identify vehicles in violation of parking codes
• Observe and report hazardous conditions such as missing traffic signs or street markings
• Observe and report suspicious objects or vehicles
• Monitor environmental conditions to detect possible hazards (ice, etc.)
• Use hand-held device to enter and retrieve vehicle information
• Investigate and answer complaints regarding contested parking citations
• Prepare and maintain operational records ie: activity logs and contested citations
• Collect coins from parking meters
• Maintain assigned equipment
• Perform simple vehicle maintenance, such as checking oil and report mechanical problems to the Manager
• Other duties as assigned

Qualifications

• Minimum 2-3 years customer service experience
• Strong communication and interpersonal skills
• Demonstrated problem solving skills
• Able to maintain a professional demeanor in all situations
• Able to work well in a team oriented environment
• Able to work independently with minimal supervision
• Able to work under pressure in a fast-paced environment
• Strong attention to detail and good observational skills
• Takes pride in maintaining a high standard of quality service
• Basic computer skills
• Able to pass a criminal record check

Assets

• Enthusiasm for on-going learning, coaching, and training
• Results-oriented individual, focused on accuracy and customer relations

#IPC2

The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls please.

Successful candidates will be required to submit a Criminal Background and Driver abstract check.