Patient Service Representative (Full Time) CVH Patient Support Services

Trillium Health Partners; Mississauga; On-site; CAD 36,000 - 42,000; Full time

Job summary

Trillium Health Partners is hiring a Patient Service Representative to perform housekeeping services in patient care and clinical areas at Credit Valley Hospital on-site. The role requires flexibility for a 7-day rotation with shifts from 12:00 to 20:00 and potential weekend rotation.

Minimum requirements include Grade 12 or equivalent, ability to read/write English, and physical capability to lift up to 45 lbs. Preference for candidates with related experience and a strong attendance record.

Qualifications

• Must read, write and speak English.
• Be physically capable of performing the essential duties of the job.
• Lifting up to 45 lbs.
• Ability to read and follow cleaning instructions to perform job duties.
• Preference will be given to candidates with recent related experience.
• A positive work and attendance record is essential.

Responsibilities

• Perform housekeeping services to patient care and clinical areas as support to patients.
• Other duties as assigned; availability may include 7 days a week on a rotational basis; shifts can change.

Skills

English communication

Physical ability

Reading instructions

Education

Grade 12 or equivalent

Job description

Job Details

• CUPE 5180
• Requisition Number: 9002
• Position: Patient Service Representative
• Status: Full-Time
• Number of Vacancies: 1
• Department: Patient Support Services
• Role Level: CUPEC01 $26.111 – $30.146 per hour
• Site: Credit Valley Hospital *
• Work Model: On site
• Shift/Hours of Work: 12:00 - 20:00 ; Monday to Friday with rotating weekends
• Posted: October 27, 2026
• Deadline: November 3, 2026
• The location of any vacancy/position may be changed or reassigned as per operational needs.

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

Job Description

The successful candidate will be responsible for performing housekeeping services to patient care and clinical areas as support to patients within the Hospital and other duties as assigned. The position may require availability 7 days a week on a rotational basis and shift times can be subject to change.

Qualifications

• Grade 12 or equivalent
• Must be able to read, write and speak English
• Be physically capable of performing the essential duties of the job
• Lifting up to 45 lbs
• Ability to read and follow cleaning instructions to perform job duties
• Preference will be given to candidates with recent related experience
• A positive work and attendance record is essential
• Performs other related duties as required

Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.

About Us

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.