Patient Service Associate (Edmonton, AB)

Ashfield Healthcare Canada Inc; Edmonton; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Car allowance

Health benefits from day 1

Break between Christmas and New Year

Referral bonus

Inizio Circle of Excellence Awards

Job summary

Inizio Engage Canada is seeking a Patient Services Associate in Edmonton, AB. The role involves traveling within the territory to connect with physicians, nurses and allied health professionals, providing medicines, knowledge and support to improve patient outcomes.

The position requires excellent communication, strong organization and a service-minded attitude, with a driver’s license and access to a vehicle. The salary ranges from 45,000 to 50,000 CAD plus bonus and a car allowance.

Qualifications

• Post-secondary education preferred but not required.
• Strong communication and presentation skills.
• Proven track record of delivering service with a patient focus.
• Proficient in Microsoft Office and Outlook; strong Excel skills.

Responsibilities

• Travel within the assigned territory to meet healthcare providers.
• Develop territory routing to maximize reach and awareness of patient services/tools.
• Attend and complete all required trainings on time.
• Adhere to ethical guidelines and regulatory requirements.

Skills

Patient focus

Organized

Team player

Excellent communication

Interpersonal skills

MS Office proficient

Driver's license

Education

Post-secondary education

Tools

MS Excel

MS Outlook

Job description

Patient Services Associate (Edmonton, AB)Inizio is seeking a Patient Services Associate who is passionate about working with physicians and nurses every day to help improve patients’ lives.Patient Service Associate Inizio Engage Canada is seeking a Patient Service Associate (PSA) that is to see physicians, nurses, and allied HCPs everyday, focusing on how to help improve the lives of patients. The PSA needs to connect with various Health Care professionals by bringing them and their patients the medicines, knowledge and support they need in their assigned Territory.The PSA is a field role that will be reporting to the Associate Manager, Inizio Engage Canada.Key Objectives:Travel within assigned territory to represent the client product(s) in person or virtual (as needed by the program) to health care providers, effectively communicating the most up-to-date, approved messaging about the product’s features, benefits for the patients, clinical benefits and safety information.Develop territory routing plans to maximize business and increase awareness clients’ patient services/tools with a holistic approach to the clinic (total office call and networking).Attend and complete all required and ongoing training in due time.Adhere to the Innovative Medicines Canada Code of Ethical Practices and regulatory requirements under applicable law including PAAB requirements as appropriate.Adhere to clients and Inizio Code of ConductJob Holder Specification:Education: Post-secondary education (college, university, or equivalent) preferred but not required.Patient Focused mindsetHighly organizedTeam playerDynamic, enthusiastic, and passionate individual.Strong work ethic.Proven track record of success (winning performance with a servicemindset)Excellent interpersonal and presentation skills.Proven ability to communicate a message in an articulate & professional manner.Strong Computer literacy: Proficient with Microsoft Office and Outlook; above average excel skillsValid driver’s license and available vehicleOur Benefits:Break paid between Christmas and New YearsHealth Benefits as of day 1 of employmentLength of Service AwardsQuarterly Star AwardsYearly Inizio Circle of Excellence AwardsReferral bonusLibrary of online training coursesSalary range: 45k to 50k + Bonus + car allowanceAbout Inizio Engage :Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.To learn more about Inizio Engage, visit us at: https://inizio.health/Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.