Patient Service Associate, BC/Vancouver

Inizio Engage; Montreal; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Health Benefits as of day 1 of employment

Quarterly Star Awards

Yearly Inizio Circle of Excellence Awards

Referral bonus

Library of online training courses

Job summary

A healthcare engagement partner in Montreal is seeking a Patient Service Associate to build meaningful connections with healthcare professionals. In this role, you will support patient care by delivering medications and resources. Bilingual in English and French is required for this position, along with a valid driver's license. The company offers comprehensive health benefits and various awards for employee recognition.

Qualifications

• Bilingual in English and French is required for Quebec-based roles.
• University degree preferred for career progression.
• Valid driver’s license and access to a personal vehicle.

Responsibilities

• Visit physicians and nurses daily to support patient care.
• Provide access to medication and resources that improve outcomes.
• Build trusted relationships with healthcare professionals.

Skills

Bilingual in English and French

Strong communication skills

High organization

Customer service orientation

Dynamic and enthusiastic team player

Education

University degree or equivalent experience

Tools

Microsoft Office Suite

Outlook

Excel

Job description

Position Summary

Inizio Engage Canada is seeking Patient Service Associate to join our team and build meaningful connections with healthcare professionals. This exciting opportunity offers a gateway into the pharmaceutical industry, no prior field experience required. You'll build meaningful connections with healthcare professionals by delivering the medications, knowledge, and support they need to improve patient care.

Key Responsibilities

• Visit physicians and nurses daily to support patient care.

• Provide access to medication, education, and resources that improve outcomes.

• Build trusted relationships with healthcare professionals.

• Represent Inizio’s values in a collaborative, team-first environment.

Education & Qualifications

• University degree preferred or equivalent experience (required for career progression).

• Bilingual in English and French (required for Quebec-based roles).

Core Competencies & Attributes

• Patient-focused and service-oriented mindset.

• Strong work ethic with a winning performance track record.

• Highly organized, independent, and self-motivated.

• Excellent communication and interpersonal skills.

• Charismatic, open personality with a professional and friendly demeanor.

• Dynamic, enthusiastic, and passionate team player.

• Collaborative spirit and ability to work effectively within a team.

• Willingness to travel within assigned territory.

Technical Skills

• Digitally savvy with strong computer literacy.

• Proficient in Microsoft Office Suite and Outlook.

• Above-average Excel skills.

• Proven ability to present and communicate messages clearly and professionally.

Other Requirements

• Valid driver’s license and access to a personal vehicle.

Our Benefits:

• Health Benefits as of day 1 of employment

• Length of Service Awards

• Quarterly Star Awards

• Yearly Inizio Circle of Excellence Awards

• Referral bonus

• Library of online training courses

About Inizio Engage:

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: https://inizio.health/

Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.