Patient Registration & Scheduling Clerk (Ambulatory Clinic)

Nova Scotia Health Authority; Halifax; Hybrid; CAD 85,000 - 92,000; Full time

Job summary

IWK Health in Dartmouth is seeking a Registration/Scheduling Clerk to support patient registration, scheduling, and clerical tasks in ambulatory clinics and breast health services.

The role requires attention to detail, strong communication, and ability to prioritize workload in a busy health care setting. Hours are Monday–Friday with a 70-hour bi-weekly schedule; employment is full-time with union considerations.

Qualifications

• Minimum High School Diploma or G.E.D. required.
• Graduate from a recognized medical secretarial or medical office administration diploma program preferred
• Previous experience in a health care setting, an asset
• Minimum of six (6) months related experience preferred
• Medical terminology certificate, preferred.
• Working knowledge of Microsoft Office and other computer programs/technology
• Demonstrated accurate keyboarding and data entry skills required.
• Working knowledge of office equipment (fax, copier, scanner) required.
• Demonstrated time management, analytical, and problem-solving skills.
• Demonstrated organization and communication skills are required.
• Ability to prioritize workloads and work with minimal supervision.

Responsibilities

• Register patients and schedule appointments in ambulatory clinics.
• Handle telephone communications, faxing information, and filing.
• Verify patient information and complete billing sheets.
• Maintain patient records and printing schedules.
• Collaborate with colleagues and families in Family-Centred Care.

Skills

Time management

Organizational skills

Communication

Interprofessional teamwork

Attention to detail

Multitasking

Education

High School Diploma

Medical secretarial/office administration diploma

Medical terminology certificate

Tools

Microsoft Office

Data entry systems

Job description

IWK Health in Dartmouth is seeking a Registration/Scheduling Clerk to support patient registration, scheduling, and clerical tasks in ambulatory clinics and breast health services.

The role requires attention to detail, strong communication, and ability to prioritize workload in a busy health care setting. Hours are Monday–Friday with a 70-hour bi-weekly schedule; employment is full-time with union considerations.