Patient Registration Clerk

Interior Health Authority; Vernon; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Casual Patient Registration Clerk to join their dynamic team at Vernon Jubilee Hospital. This role is perfect for individuals who thrive in a customer-focused environment and enjoy engaging with patients and their families. As a key member of the hospital team, you will perform essential clerical duties, manage patient registrations, and provide vital information to visitors. With flexible hours and a commitment to employee growth, this opportunity offers a chance to contribute to a leading healthcare organization while enjoying the beautiful surroundings of one of Canada's most diverse regions. If you're ready to make a meaningful impact in healthcare, this position is for you!

Benefits

Excellent Benefits

Career Growth Opportunities

Flexible Work Hours

Qualifications

• Strong customer service skills and ability to work in a team-oriented environment.
• Experience with clerical duties and patient registration processes.

Responsibilities

• Completing patient registration documentation and explaining policies.
• Handling payments, patient valuables, and providing visitor information.
• Monitoring alarm panels and responding to emergencies.

Skills

Customer Service

Clerical Skills

Communication Skills

Patient Registration

Education

High School Diploma

Tools

Hospital Switchboard

Job description

Vernon Jubilee Hospital, located in Vernon, BC has an exciting opportunity for a Casual Patient Registration Clerk to join their team! This position works rotating days, evenings and nights: 23:00 to 07:00, 23:59 to 07:59, 06:30 to 14:30, 11:00 to 19:00, 15:00 to 23:00, 07:00 to 15:00, 09:00 to 14:00.

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

What Will You Work On?

In this role you will work in a customer-focused, team-oriented framework performing clerical and patient registration duties such as:

• Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility;
• Explains Admission form, eligibility policies, room differentials and obtains signatures on forms as required;
• Identifies available bed booking options and communicates these options;
• Receives payments and issues receipts;
• Receives and records patient valuables for safekeeping;
• Transports patients to ward or arranges for transport;
• Performs hospital switchboard duties;
• Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours;
• Receives, opens and redirects the hospital’s incoming mail;
• Monitors the Alarm Panels and responds by announcing Fire Alarms over the Public Address System and/or making telephone calls.

How will we help you grow?

Interior Health offers excellent benefits and many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you.

Come join our team and see why we’re one of Canada’s Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Join our team today!