Patient Registration Clerk

St. Michael's Hospital; Toronto; On-site; CAD 38,000 - 43,000; Part time

Job summary

St. Michael's Hospital in Toronto seeks a part-time Administrative/Clerical Support member to register patients for inpatient, outpatient and emergency visits, pre-register them, collect insurance information and answer inquiries with excellent customer service.

Required: typing speed of 40 wpm, strong interpersonal and written communication, organizational skills, and the ability to prioritize in a fast-paced hospital setting; prior Admitting experience is an asset.

Qualifications

• Minimum accurate typing speed of 40 wpm.
• Excellent interpersonal, communication (oral and written) and organizational skills.
• Ability to prioritize duties and work accurately in a fast-paced environment.
• Demonstrated professional demeanor and punctuality.

Responsibilities

• Register patients for inpatient, outpatient and emergency visits with excellent customer service.
• Pre-register patients for inpatient and outpatient visits.
• Collect accommodation and insurance information and collect payments where applicable.
• Respond to inquiries from patients and visitors.
• Answer telephone inquiries and route calls as needed.
• Liaise with patients, staff and external customers and assist in Admitting as required.

Skills

Typing speed 40 wpm

Job description

Job ID: 17911

Site: CA:ON:Toronto:St. Michael's Hospital

Category: Administrative/Clerical Support

Work type: Part-Time Temporary

Date posted: November 9, 2026

Salary range: 27.33-30.87

Shift/ hours of work:

Description

DUTIES & RESPONSIBILITIES:

• Registers patients for inpatient, outpatient, and emergency visits, quickly and accurately with the utmost in customer service.
• Pre-registers patients for inpatient and outpatient visits.
• Collects accommodation and insurance information and payment for services where applicable.
• Responds to inquiries made by patients and visitors.
• Responds to telephone inquiries and forwards calls where appropriate.
• Liaises with patients, other department staff, and external customers.
• Assists with other tasks as required in Admitting and other registration areas.

QUALIFICATIONS:

• Minimum accurate typing speed of 40wpm required.
• Excellent interpersonal, communication (oral and written) and organizational skills.
• Ability to prioritize duties, problem solve and accurately carry out detailed work in a fast paced environment.
• Demonstrated ability to interact with others in a co-operative, facilitative and professional manner through all circumstances.
• Must have an excellent punctuality and attendance record.
• Knowledge of medical terminology.
• Previous experience in a hospital Admitting or registration department would be an asset.
• Demonstrated commitment to the mission and values of St. Michael's Hospital.

HOURS:

Casual, all shifts as required.

Due to the many different areas that Patient Registration assist, assignment location would be based on as per needs of the department”.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.