Patient Financial Specialist

Tamarack Health Ashland Medical Center; Golden Horseshoe; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established regional medical center is seeking a Patient Financial Specialist to enhance customer service while managing insurance claims and billing processes. This role is integral to ensuring patients receive clear explanations regarding their accounts and insurance matters. You will work in a dynamic environment, where your ability to handle interruptions and maintain composure under pressure will be essential. With a comprehensive benefits package and a commitment to community health, this position offers a fulfilling opportunity to contribute to quality patient care in a charming setting near Lake Superior.

Benefits

Medical Insurance

Dental Insurance

403(b) with employer match

Paid Time Off (PTO)

Wellness Benefits

Qualifications

• Completion of a two-year post high school degree in office support services or equivalent experience.
• Experience in finance, accounts receivable, or insurance claims preferred.

Responsibilities

• Promote good customer service while processing insurance claims and billing accounts.
• Demonstrate effective customer service skills and remain calm in stressful situations.

Skills

Customer Service Skills

Communication Skills

Microsoft Office Proficiency

Medical Terminology Understanding

Insurance Claims Processing

Education

Two-year post high school degree in office support services

Tools

Electronic Billing Software

Job description

The Patient Financial Specialist is responsible for promoting good customer service while processing and following through on insurance claims, posting and billing accounts receivable, and cashiering.

Requirements:

• Completion of a two-year post high school degree in office support services or equivalent job experience.


• Must be able to read, write, and speak the English language.


• Must be able to key accurately at a minimum of 40 wpm.


• Must be proficient with Microsoft Office applications and able to learn electronic billing software within 60 days of hire.


• Must be able to be flexible in work schedule.


• Must be able to work with many interruptions.


• Must be able to demonstrate effective customer service skills and to remain calm and level headed in stressful situations.


• Must demonstrate excellent communication skills in order to effectively explain bills, insurance issues, etc. to patients.


• Experience working in an area of finance such as accounts receivable, patient billing, or insurance claims processing preferred.


• Must be able to understand medical terminology and insurance laws/guidelines.

Benefits and Salary:

Commensurate with position and experience. Comprehensive benefits package to include: medical, HSA, dental, 403(b) with employer match of 5%, PTO, wellness benefits, etc.

About Us:

MMC is a regional medical center that serves patients from 7 counties in northwest Wisconsin and Gogebic County in Michigan. We have more than 60 full-time physicians and specialists on-staff and over 600 employees who are dedicated to providing quality care. Our charming city of Ashland, WI is located on the shores of Lake Superior near Bayfield and the 21 Apostle Islands, and boasts a strong community, historic charm, modern conveniences and abundant opportunities for outdoor recreation. Our passion and driving force is to see the people of our community live healthy, productive lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.