Patient Care Scheduling Coordinator

Bayshore HealthCare; Greater Sudbury; On-site; CAD 30,000 - 37,000; Full time

Job summary

Bayshore HealthCare is seeking a Client Scheduling Coordinator in Sudbury, Ontario. You will be the key liaison connecting patients, families and healthcare providers to ensure smooth scheduling and delivery of home care services.

Ideal candidates have at least two years in healthcare customer service, strong English communication, and solid computer and scheduling software skills. Proficiency with EMR and a willingness to learn is required; French is considered an asset for Quebec roles.

Qualifications

• Minimum two years related customer service experience, preferably in healthcare.
• Ability to communicate effectively in English, both written and oral.
• Strong problem solving, diplomacy and interpersonal skills.

Responsibilities

• Engage professionally with patients, families, staff and funder organizations.
• Process referrals and updates in the EMR (Procura).
• Collaborate with Supervisors and field staff to assess service needs.

Skills

Customer service

Communication

Scheduling

EMR (Procura)

Microsoft Office

Windows

Keyboarding

French language (asset)

Education

High School Diploma

Medical Terminology certificate

Office Administration certificate

Tools

EMR Procura

Scheduling software

Microsoft Office

Job description

Bayshore HealthCare is seeking a Client Scheduling Coordinator in Sudbury, Ontario. You will be the key liaison connecting patients, families and healthcare providers to ensure smooth scheduling and delivery of home care services.

Ideal candidates have at least two years in healthcare customer service, strong English communication, and solid computer and scheduling software skills. Proficiency with EMR and a willingness to learn is required; French is considered an asset for Quebec roles.