Patient Care Coordinator | Hemodialysis

Interior Health; Kelowna; On-site; CAD 85,000 - 105,000; Full time

Benefits offered by this job

Remuneration package

Career prospects

Employer paid training/education

Employer paid vacation

Employer paid insurance premiums

Extended Health & Dental coverage

Work-life balance

MPP participation potential

Job summary

Interior Health’s Kelowna General Hospital seeks a permanent full-time Patient Care Coordinator (PCC) to lead and support the Hemodialysis team. The PCC drives day-to-day operations, ensures high-quality patient care, and mentors staff within a patient- and family-centered model.

The role emphasizes clinical decision-making, resource coordination, and collaboration with the interdisciplinary team to sustain staffing and quality improvement. Rotation includes 07:00–15:00 shifts.

Qualifications

• Graduation from an approved School of Nursing with current practicing registration with the British Columbia College of Nurses and Midwives (BCCNM).
• Advanced preparation in the clinical specialty of the assigned area, three years of recent related clinical experience in the assigned practice environment and two years recent supervisory and teaching experience or an equivalent combination of education, training and experience.
• Current CPR certification required.

Responsibilities

• The PCC coordinates day-to-day operations and quality patient care within designated clinical areas.
• Supports seamless movement of patients through the healthcare system and access to resources.
• Supervises staff and serves as a resource for clinical decision-making, patient assessments, and family education.
• Reviews and contributes to development of policies, procedures, staffing, and continuous quality improvement.
• Liaises with the interdisciplinary team for resource planning and staff educational needs.

Skills

Leadership

Team coordination

Clinical decision-making

Staff education

Education

Graduation from an approved School of Nursing

Current CPR certification

BCCNM registration

Advanced preparation in assigned clinical specialty

Job description

Position Summary

Kelowna General Hospital is seeking a motivated and organized permanent full-time Patient Care Coordinator (PCC) to support and lead our team. This role supports the Hemodialysis department.

This position works rotating days from 07:00 to 15:00.

What we offer:

• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• May be eligible to contribute to MPP

What will you work on?

The Patient Care Coordinator (PCC) practices in accordance with the standards of professional practice and code of ethics as outlined by the British Columbia College of Nurses and Midwives (BCCNM) as well as within a patient and family centered care model.

The PCC is responsible for the coordination of day-to-day operations and quality patient care within a designated clinical area(s). This position supports the seamless movement of patients through the healthcare system and in accessing appropriate resources. The PCC supervises as well as serves as a role model and a resource to staff for clinical decision-making, clinical assessments of patients and in the counseling and education of families. Reviews, analyses and makes recommendations on the development of administrative systems such as policies, procedures and standards of patient care, adequate staffing levels, and a continuous quality improvement environment. Liaises with the interdisciplinary team for identification, coordination and efficient utilization of resources as well as plans for staff educational needs.

Come join our team and see why we’re one of BC’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada.

Qualfications

Education, Training and Experience:

• Graduation from an approved School of Nursing with current practicing registration with the British Columbia College of Nurses and Midwives (BCCNM).
• Advanced preparation in the clinical specialty of the assigned area, three years of recent related clinical experience in the assigned practice environment and two years recent supervisory and teaching experience or an equivalent combination of education, training and experience.
• Current CPR certification required.