Patient Care Coordinator - Dentalcorp

Dentalcorp Health Services LTD.; Aurora; On-site; CAD 35,000 - 50,000; Part time

Job summary

A leading healthcare network in Canada is seeking a Patient Care Coordinator to enhance patient experiences. In this role, you'll manage patient interactions, optimize schedules, and ensure smooth operations in a dental practice. Join a team that values flexibility, career growth, and modern technology to deliver exceptional patient care.

Benefits

Competitive compensation

Corporate gym membership program

Reduced rates on home and auto insurance

Employee and Family Assistance Program

Career development opportunities

Work-life balance and flexibility

Access to modernized technology

Qualifications

• Minimum 1 year of Administrator experience.
• Clinical background considered an asset.

Responsibilities

• Make a positive and lasting impression on patients.
• Manage all patient calls and inquiries.
• Effectively manage the recall system.

Skills

Communication

Active Listening

Empathy

Education

Administrator experience

Tools

Dental software

Job description

Patient Care Coordinator - Dentalcorp page is loaded

Patient Care Coordinator - Dentalcorp

Apply locations Aurora, Ontario time type Part time posted on Posted Yesterday job requisition id JR18533

About us:
D entalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. D entalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, D entalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth. To learn more, visit dentalcorp.ca

Schedule:

Thursday: 8:00 am to 5:00 pm

Friday 8:30 am - 2:30 pm/4:00 pm depending on the week

Saturday 8:30 am - 2:30 pm (2 Saturdays a month)

Additional hours possible

Benefits of Joining Our Team:

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About Us

Our purpose is to provide the best care for our patients.

We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.