Patient Care Coordinator - Toothworks College Park Dental

Dentalcorp; Toronto; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated dental administrator to join their vibrant team. This role offers a chance to work in a state-of-the-art facility located in downtown Toronto, where you will be instrumental in delivering exceptional patient experiences. The ideal candidate will have a passion for customer service and a minimum of one year of dental administration experience. With a commitment to professional growth, the company provides access to industry-leading continuing education and a supportive work environment. If you are looking to advance your career while making a meaningful impact, this opportunity is perfect for you.

Benefits

Competitive compensation

Corporate gym membership

Employee and Family Assistance Program

Career development opportunities

Work-life balance and flexibility

Access to modern technology

Qualifications

• Minimum 1 year of dental administration experience required.
• Clinical background is considered an asset.

Responsibilities

• Greet and assist patients, ensuring a positive impression.
• Manage appointment schedules and patient database.
• Handle patient calls and correspondence efficiently.

Skills

Dental Administration

Customer Service

Communication Skills

Education

High School Diploma

Dental Software Proficiency

Tools

Dental Software Programs

Job description

About us:

Join the team at Toothworks College Park, a thriving dental practice conveniently located on the bustling concourse level near College Park subway station. With easy access from College Subway Station, Ryerson University, and the Toronto PATH, our clinic is at the heart of downtown Toronto.

Our state-of-the-art practice is designed to support you in delivering exceptional care. We offer a wide range of services, including general dentistry, periodontics, preventive hygiene, Invisalign, children’s dentistry, and cosmetic treatments.

What sets us apart? Our commitment to excellence, a 4.6-star Google rating, and a supportive environment where your professional growth is valued. At Toothworks College Park, you’ll work alongside a team that shares your passion for innovation, continuous learning, and providing top-tier patient experiences.

If you’re looking for a place to grow your career and make a difference, we’d love to hear from you!

Schedule: Full-time

Benefits of Joining Our Team:

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

• Attend social and CE events to network with dental professionals in your community

• Work-life balance and flexibility

• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them

• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

• Effectively manage recall system and accurately maintain patient database

• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of dental administration experience required

• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.