Patient Care Coordinator

University Health Network; Toronto; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Government organization benefits

Access to UHN shuttle service

Flexible work environment

Corporate discounts

On-site gyms

Job summary

The University Health Network is looking for a Patient Care Coordinator (PCC) to enhance operations and patient care at the Princess Margaret Cancer Centre. The ideal candidate will have a BScN and significant nursing experience, offering leadership and support across the team.

Benefits include competitive compensation, a flexible work environment, and development opportunities within a major healthcare organization. You'll work within a diverse and collaborative team to ensure patient-centered care.

Qualifications

• Completion of BScN Baccalaureate in Nursing or equivalent education.
• Three years of nursing experience with supervisory duties.
• Current RN license from the College of Nurses of Ontario.

Responsibilities

• Oversee day-to-day operations of clinical areas.
• Enhance clinic processes through improvement practices.
• Manage financial and administrative site responsibilities.

Skills

Leadership skills

Problem-solving skills

Time management

Clinical and patient teaching

Education

BScN Baccalaureate in Nursing

Master’s degree in Nursing

Job description

Position Summary

The Princess Margaret Cancer Centre has 12 site groups and 26 specialty clinics, and almost 3,000 staff who see over 400,000 patient visits every year. Its 800,000 square feet house 130 inpatient beds, 373,000 square feet of research space and 17 radiation treatment machines, making it one of the largest comprehensive cancer treatment facilities in the world and the largest radiation treatment centre in Canada.

As an integral member of the interprofessional team, the site‑based patient care coordinator (PCC) acts as a resource and co‑leader for the interprofessional disease site team(s).

Duties

The PCC has clinical and leadership expertise. The principal responsibilities within the site(s) include:

• Ensuring efficient day‑to‑day operations of clinical areas
• Ongoing continuous improvement and project management practices to strengthen clinic processes
• Performing financial and administrative responsibilities to ensure efficient and effective site operation
• Contributing to staff development by promoting and ensuring a supportive and collaborative learning environment within the service(s)/cluster area based on the principles of adult learning and practice standards for nurses, students and ancillary staff
• Performing human resources responsibilities in collaboration with the nurse manager
• Liaising with members of the multidisciplinary team to ensure high standards of quality and optimal management of patient care outcomes (including data collection and reporting)

Qualifications

• At minimum, a completion of BScN Baccalaureate in Nursing or Baccalaureate level education with Diploma in Nursing required
• Completion of a Master’s degree in Nursing preferred
• Basic Cardiac Life Support (BCLS) program
• Three (3) years nursing experience, including experience as required by area of responsibility and experience working in a supervisory capacity
• Current certificate of competency (licensure) from the College of Nurses of Ontario required
• Demonstrates membership within a professional nursing association and/or nursing interest groups related to practice
• Demonstrated strong leadership and motivational skills
• Experience with project management and/or Lean process improvement an asset
• Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
• Demonstrated leadership abilities
• Excellent skills in recognizing, analyzing and resolving problems
• Excellent time management skillsAdd line break
• Excellent decision making and problem‑solving skills
• Clinical and patient teaching skills
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgement with the ability to multi‑task
• Adapts to and implements change and facilitates its acceptance by others
• Maintains and protects patient confidentiality in accordance with UHN confidentiality policy requirements
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including travel, restaurants, parking, phone plans, auto insurance discounts, on‑site gyms, etc.)

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.