Patient Care Coordinator

University Health Network; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

The University Health Network is looking for a dedicated Patient Care Coordinator at the Princess Margaret Cancer Centre. This role involves ensuring efficient patient operations and collaborating with multidisciplinary teams to enhance care outcomes. The ideal candidate will possess strong leadership and interpersonal skills along with a solid nursing background.

Benefits

Competitive compensation & benefits

HOOPP defined benefit pension plan

Opportunities for development and promotions

Additional perks including corporate discounts

Qualifications

• Minimum 3 years inpatient nursing experience in hematology/oncology.
• Current certificate of competency from the College of Nurses of Ontario.
• Membership in a professional nursing association preferred.

Responsibilities

• Ensure efficient day-to-day operations of clinical areas including patient flow.
• Collaborate with the inter-professional team to enhance patient care.
• Perform human resources responsibilities in collaboration with the Nurse Manager.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

Time management

Education

BScN Baccalaureate in Nursing

Master’s degree in Nursing

Job description

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Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union

Number of Vacancies: 1

Site: Princess Margaret Cancer Centre

Department: Hans Messner Allogeneic Stem Cell Transplant Inpatient Units (Units 14B and 14C)

Reports to: Nurse Manager

Work Model: On-Site

Hours: 37.5 Hours per Week

Shifts: 8 Hour Days; 0730 - 1530

Status: Permanent Full-Time

Closing Date: June 9, 2025

Job Summary

The Princess Margaret Cancer Centre has 12 site groups and 26 specialty clinics, and almost 3,000 staff who see over 400,000 patient visits every year. Its 800,000 square feet house 130 inpatient beds, 373,000 square feet of research space and 17 radiation treatment machines, makes it one of the largest comprehensive cancer treatment facilities in the world and the largest radiation treatment centre in Canada.

The Messner Allogeneic Stem Cell Transplant Program is the largest in Canada and one of the largest in North America. Our program delivers approximately 200 allogenic stem cell transplants per year on our inpatient units.

Duties

Responsibilities

As an integral member of the interprofessional team, the site-based Patient Care Coordinator (PCC) acts as a resource and co-leader for the interprofessional disease site team(s). The PCC has clinical and leadership expertise. The principal responsibilities within the site(s) include:

• Ensuring efficient day to day operations of clinical areas including patient flow and patient activities
• Collaborates with the inter-professional team to enhance the provision of care that incorporates clinical standards, best practice and enhances care/service delivery outcomes for patients
• Contributing to staff professional development and ensuring a supportive/collaborative learning environment within the department
• Performing human resources responsibilities in collaboration with the Nurse Manager
• Liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes (including data collection/reporting)
  
  
  

Qualifications

• At minimum, a completion of BScN Baccalaureate in Nursing or Baccalaureate level education with Diploma in Nursing required
• Completion of a Master’s degree in Nursing preferred
• Basic Cardiac life Support (B.C.L.S.) program
• Minimum 3 years inpatient nursing experience in hematology/oncology
• Experience in stem cell transplant an asset
• Current certificate of competency (licensure) from the College of Nurses of Ontario required
• Demonstrates membership within a professional nursing association and/or nursing interest groups related to practice
• Demonstrated strong leadership and motivational skills
• Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
• Demonstrated leadership abilities
• Excellent skills in recognizing, analyzing and resolving problems
• Excellent time management skills
• Excellent decision making and problem-solving skills
• Clinical and patient teaching skills
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgement with the ability to multi-task
• Adapts to and implements change and facilitates its acceptance by others
• Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
  
  
  

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive compensation & benefits (medical, dental, etc.)
• HOOPP defined benefit pension plan
• Wellness services & offerings
• Close access to the TTC and UHN shuttle service
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
  
  
  

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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